We’re so excited to announce our 2023 Partner of the Year awards. These annual awards recognize AT&T Cybersecurity partners that demonstrate excellence in growth, innovation, and implementation of customer solutions based on our AT&T USM Anywhere platform.

AT&T Cybersecurity’s 2023 Global Partner of the Year award goes to Cybersafe Solutions! Cybersafe Solutions experienced incredible growth in 2022 and we’re thrilled to be partnering with their team to help customers orchestrate and automate their security.

In addition to Cybersafe Solutions as our Global Partner of the Year, we’re proud to recognize seven other partners who demonstrated excellence in 2022. See below for the full list of winners and their feedback regarding their partnership with AT&T Cybersecurity.

Global Awards:

Global Partner of the Year: Cybersafe Solutions

“I am humbled and honored to accept AT&T's 2023 Global Partner of the Year Award. Throughout our partnership, we have worked together to develop a comprehensive solution that enables Cybersafe to continuously monitor our customers' networks to identify and mitigate threats rapidly. Sincere thanks to the entire AT&T team on contributing to this success.  We are truly excited for what the future holds!”

-Mark Petersen, Vice President of Sales

Growth Partner of the Year: Xerox

New Partner of the Year: Arete Advisors

“Arete is honored to be named AT&T Cybersecurity’s New Partner of the Year. Our complementary partnership combines unique threat intelligence from AT&T’s USM Anywhere SIEM platform with Arete’s XDR platform to provide our clients with faster threat detection and greater clarity. We look forward to a future of continued growth together as we work to transform the way organizations prepare for, respond to, and prevent cybercrime.”

-Joe Mann, CEO

Distributor of the Year: Ingram Micro

“The cybersecurity threat landscape is growing in complexity—calling for greater collaboration across the IT channel ecosystem and between MSPs and their customers to stay secure. Together with AT&T Cybersecurity we are empowering channel partners with the knowledge and solutions needed to better protect their house and their customers from cyber attacks. It is an honor to be recognized three years in a row as AT&T Cybersecurity’s Distributor of the Year.”

-Eric Kohl, Vice President, Security and Networking

Regional Awards

These awards recognize partners that had the highest sales bookings in each of the 4 regions during last year.

North American Partner of the Year: Coretelligent

“We are honored to be recognized as AT&T Cybersecurity’s North American Partner of the Year and look forward to our continued partnership and delivering leading-edge security solutions to our shared clients. Coretelligent and AT&T Cybersecurity are a best-in-class pairing that provides the robust and secure cybersecurity management and monitoring that enterprises need to defend against the extreme threats of today’s cyber landscape.”

-Kevin J. Routhier, Founder and CEO

EMEA Partner of the Year: Softcat

“We are thrilled to be announced as AT&T’s Cybersecurity EMEA Partner of the year for 2023. We’ve thoroughly enjoyed working with AT&T of the course of the past year and we’re so thankful that our dedication has paid off. We’d love to thank everyone at AT&T and Softcat who has worked with us on various projects during this period.”

– Aoibhín Hamill, Cyber Managed Services Advisor

APAC Partner of the Year: Vigilant

“We are thrilled and honored to receive the prestigious AT&T Cybersecurity APAC Partner of the Year award! This recognition is a testament to our team's hard work and commitment to delivering exceptional cybersecurity solutions to our clients. At Vigilant Asia, we strive to be at the forefront of innovation and this award affirms our efforts. Here’s to more partnership success!”

-Victor Cheah, CEO

Latin American Partner of the Year: GMS

“GMS is thrilled to be named Latin American Partner of the Year for 2023. Having previously garnered this distinguished award, our partnership with AT&T Cybersecurity only gets stronger as time goes on. AT&T’s continued innovation is central to our value proposition, and we feel privileged to work so closely with a company that shares our commitment to providing optimal security for our customers throughout the Andean region.”

-Esteban Lubensky, Executive President

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The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

When strategizing a security approach for the coming year, many solutions will cross a CISO’s desk, all useful in covering some part of the network. Organizations must scrutinize every layer and each solution to make sure their security stack runs efficiently while still boasting a Defense-in-Depth approach. There cannot be an overload of alerts, the learning curve must be worth the cost, and all solutions must integrate with each other. Not surprisingly, the search can be tedious, complex, and confusing.

Broadly speaking, cybersecurity defends the network and the devices on that network. Both are key and must be protected. Endpoint security and response includes “not only the automated monitoring and detection of threats on the endpoint, but also a combination of autonomous and manual investigation, remediation, and response.” While not every tool will make the cut, here are seven reasons why Endpoint Detection and Response (EDR) should not be ignored.

  1. Cybercriminals aren’t ignoring endpoints. It’s not surprising that in a recent study, 76% of IT decision-makers reported their company use of endpoint devices has gone up. This can include workstations, servers, tablets, smartphones and a host of IoT devices like cameras, smart speakers, and lighting. However, it is equally unsurprising that bad actors have capitalized on this gain, and consequently, 79% of IT teams have seen a rise in endpoint-related security breaches.
  2. The cyber talent crisis creates the need for autonomous response on the endpoint. With an increase of both endpoints and endpoint-related attacks, a proportional increase in endpoint security measures is needed; unfortunately, the ongoing cyber talent deficit hamstrings those efforts and makes whatever qualified cybersecurity experts are available difficult to attain for many small to medium-sized businesses. Endpoint security solutions use automatic investigation and monitoring techniques to spot threat 24/7/365 and often respond autonomously to mitigate them. This cuts back significantly on the work remaining for already-strapped security teams to do.
  3. EDR offers cloud-based security for end-user devices. One of the primary security problems facing fast-expanding, digitally native, and mid-transition companies is how to secure both on-premises and cloud-based assets. Endpoints, while not in the cloud, connect to it and bad actors can use vulnerabilities in device software to pivot to the rest of your network. State of the industry endpoint security platforms can deploy patches and run reboots from the cloud and offer enterprise-wide centralized cloud management.
  4. Remote device security trends downward as workers mix personal with professional. The rise of BYOD has been significant and ubiquitous in the wake of the remote-work migration, and a study by Gartner revealed that over 50% of workers used their own laptop or smartphone for work activity. Interestingly, a Ponemon study indicated that 67% of respondents reported that personal mobile devices have negatively impacted their company’s security posture, and 55% cite smartphones as the most vulnerable endpoint in their organization.
  5. EDR secures email. As many as 91% of all breaches begin with a phishing email. Email servers are a widely exploited endpoint. Endpoint security solutions can clean email messages before they reach the network, isolate and investigate links, and alert users when sensitive data is about to leave the organization.
  6. Firewalls are not foolproof. While having a firewall is a best practice, it only represents one part of a defense-in-depth approach. Firewalls are susceptible to misconfiguration, and their signature-based policies miss new exploits that recompile their code or use fileless malware. Additionally, freshly spun-up domains can cause many malicious sites to slip by undetected, and the popularity of this method is rendering firewalls even more ineffective. Not having an additional layer of defense directly on the endpoint device can be problematic as these trends continue.
  7. EDR can proactively prevent zero days from entering your network. Macros used to be the loose cannon of inboxes, infecting the victim device directly upon opening. While Macros are largely disabled by default now, malicious code (largely HTML) still lurks in attached documents that only require a bit of social engineering to get the user to click. By sandboxing email attachments and vetting them for safety prior to opening, email security tools can prevent zero days from detonating on your network.

Remote work leaves endpoints more exposed than ever, vulnerable to human error and consumer-side attacks. Cybercriminals continue to target firmware, and the shortage of qualified cybersecurity professionals can leave various parts of the network at risk. Struggling SOCs can offload some of the burden of network monitoring as EDR solutions autonomously investigate and respond to incidents on the endpoint. Next-generation EDR tools can aid ongoing security measures by collecting data at the source.

Keeping EDR an integral part of a Zero Trust security strategy will be ever more imperative as time goes on and threats continue to evolve. Cybercriminals aren’t lessening their attention to the endpoint, so organizations shouldn’t either.

The post 7 reasons why Endpoint Security and Response shouldn’t be ignored appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

In a world where you can scan the veins in your hand to unlock a smartphone, how do you maintain control over personal data? Biometric authentication, the use of distinctive human features like iris patterns, fingerprints and even gait in lieu of a password, is gaining ground in the tech world.

Proponents tout its inherent, hard-to-replicate qualities as a security benefit, while detractors see the same features as an invasion of privacy. Both sides may be right.

The problems with biometrics

Unlike a password, you can’t forget your face at home. But also, unlike a password, you can’t reset your face — meaning you’re out of luck if someone steals a photo of it.

In 2016, a biometrics researcher helped investigators hack into a murder victim’s phone with only a photo of the man’s fingerprint. While security systems are getting more advanced all the time, current technology also allows cybercriminals to run wild with a single piece of biometric data, accessing everything from laptop logins to bank accounts.

By its very nature, biometric authentication requires third parties to store biometric data. What happens if the information is exposed?

In addition to potential hacking, breaching people’s personal data might reveal something they’d rather keep private. Vein patterns could reveal that a person has a vascular disorder, raising their insurance premiums. Fingerprints could expose a chromosomal disease.

True, people give this same information to their doctors, and a medical data breach could have the same repercussions. But handing off biometric data to a commercial company — which isn’t bound by HIPAA or sworn to do no harm — is a much grayer area.

Another issue that occasionally plagues biometric authentication is injuries and natural bodily changes. A single paper cut can derail a fingerprint scanner, and an aging eye throws iris scanners for a loop. People will have to update their photos every few years to remind the system what they look like.

Some facial recognition programs can even predict how long a person will live. Insurance companies have expressed interest in getting hold of this data, since the way a person ages says a lot about their health. If stolen biometric data fed into an algorithm predicts a person won’t make it past 50, will their employer pass them up for a promotion?

In the event of an accident, your family won’t easily be able to access your accounts if you use biometric authentication, since it’s not as simple as writing down a list of passwords. Maybe that’s a good thing — but maybe not.

Another ethical dilemma with biometric data use is identifying people without their consent. Most people are used to being on camera at the grocery store, but if that same camera snaps a photo without permission and stores it for later retrieval, they probably won’t be too happy.

Some people point out that you have no right to privacy in a public space, and that’s true — to an extent. But where do you draw the line between publicity and paparazzi? Is it OK to snap a stranger’s photo while you’re talking to them, or is that considered rude and intrusive?

The benefits of biometric data

Of course, no one would be handing off a photo of their face if the technology was good for nothing.

It’s quick, easy, and convenient to log into your phone by putting your thumb on the home button. Though it’s possible for a hacker to find a picture of your thumbprint, they’d also have to snag your phone along with it to log in, essentially having to bypass a two-factor authentication system. Who has time for that just to steal a reel of cat photos?

Hackers also can’t brute-force their way into guessing what your face looks like. Letter and number combinations are finite, but the subtle variations of the human body are limitless. Nobody can create a program to replicate your biometric data by chance. Consequently, biometric authentication is an extremely strong security measure.

Police can also use biometric analysis to get criminals off the streets. Unlike a human with questionable accuracy, a camera is a reliable witness. It’s not perfect, of course, but it’s much better than asking shaken crime victims for a description of who mugged them. Smart cameras equipped with facial recognition can prevent wrongful detainments and even acquit people who would otherwise languish in jail.

The flip side is that facial recognition does occasionally get it wrong — people have been arrested for crimes they didn’t commit thanks to camera footage of a lookalike. As camera technology improves, hopefully the incidence of people being wrongfully accused will lessen. But for the few outliers who still get misidentified, the consequences can be grave.

Facing the facts

Ultimately, people will have to decide for themselves if they’re comfortable using biometric technology. You probably won’t encounter any problems using biometric authentication to access your phone or laptop, and it can vastly improve your security. The bigger ethical debate is in how third parties can use publicly available data — whether legal or leaked — to further their own gains. In the meantime, just know that your face is probably already in a database, so keep an eye out for doppelgangers.

The post The ethics of biometric data use in security appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

Integrating Cybersecurity in UX design

The digital landscape has ensured a wider range of businesses has access to a truly global marketplace. On one hand, this helps bolster a thriving entrepreneurial ecosystem. However, it also means there is a significant amount of competition. If your company’s website or mobile application doesn’t provide a stellar user experience (UX), consumers are able and willing to go elsewhere.

Yet, in the online environment, UX is not your only consideration. There are various threats your business and consumers face from cyber criminals. Therefore, when developing your online tools, you need to adopt effective protections. Unfortunately, many businesses struggle with implementing strong security that doesn’t also disrupt the UX.

Your best approach here is usually to integrate cybersecurity with UX design. So, let’s explore why and how you can achieve this.

How are UX and Cybersecurity related?

One of the mistakes too many businesses make is assuming that UX and cybersecurity are separate aspects of the digital infrastructure. They can certainly have independent intentions to an extent with different goals and actions to achieve these goals. Yet, understanding how they are closely related is the first step to effective integration.

In some ways one can’t — or, at least, shouldn’t — exist without the other. A good example of this is the application of web design in high-stakes sectors, like telehealth care. There are two core types of telehealth services; asynchronous care and synchronous (live) care. While there is a difference here in how patients interact with the medical professional, both types involve the collection and storage of sensitive data. It’s certainly important from a UX perspective to make both asynchronous and live processes as simple and convenient as possible for patients. Yet, this simplicity shouldn’t sacrifice the security of the data.

Clear and strong security protocols give consumers confidence in the system and the company they’re interacting with. This applies to not just healthcare industries but also eCommerce, education, and supply chain sectors, among others. Similarly, consumers may be more likely to adopt more secure behaviors if they can see how it feeds into the convenience and enjoyment of their experience. This means that the UX development process must involve security considerations from the ground up, rather than as an afterthought.

How can you plan effectively?

As with any project, planning is essential to the successful integration of cybersecurity and UX design. An improvisatory approach that involves tacking security or UX elements onto your site or app doesn’t result in a strong development. Wherever possible, your best route is to bring both the UX departments and cybersecurity professionals together in the planning process from the outset. Each department will have insights into one another’s challenges that benefit the project as a whole.

Another key part of your planning process is researching and analyzing your users’ behavior concerning the types of online tools you’re developing. Work with business analytics professionals to understand in what ways security factors into your target demographic’s preferred online experiences. Review what the common security behavior challenges are with your consumers and what experiential elements prevent them from implementing safe actions. This then enables you to create the most apt UX and security arrangements to meet your consumers’ needs.

Importantly, your team needs to plan with balance in mind. They need to make certain that as far as possible, security doesn’t interfere with UX and vice versa. For instance, you may be able to design multiple layers of encryption that require minimal user interaction to activate. Whatever you approach, you must build thorough testing into the planning process. This shouldn’t just be to review efficacy and strength, but also to establish whether there are imbalances that need to be corrected.

What tools can you use?

You should bear in mind that integrating UX and cybersecurity isn’t just a case of developing a unique site or app. Finding this balance is a challenge that businesses have been seeking to address throughout the rise of our digital landscape. This means that there are some existing tools that you can incorporate into your more tailored approach.

Artificial intelligence (AI) is increasingly popular here. Even small businesses can access AI tools that take care of many elements of a website and mobile application development. These tools not only save companies time in coding, but they can also make more secure sites by mitigating the potential for human error. Indeed, AI-driven security monitoring software can scan networks in real-time, responding to threats quickly and effectively without disturbing the user experience.

Aside from AI, adopting a single sign-in, multi-factor authentication is a common tool to adopt. This approach provides maximum security by requiring users to authenticate using more than one device. However, it's important not to disrupt the user flow by ensuring this is a one-time action that allows them to access various aspects of your online space. You should require further authentication only when they navigate away from the site, utilize a new device, or attempt purchases over a certain threshold.

Conclusion

Integrating UX and cybersecurity is not always easy. It’s important to understand that these elements need to coexist to achieve the most positive outcomes. From here, thorough planning that involves collaboration from both security and UX professionals is key to achieving a good balance. Remember that tools like AI and multi-factor authentication can bolster your ability to create a safe service that users enjoy interacting with.

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MSSP graphic

In today's world, cybersecurity is an ever-growing concern for businesses. With the rising threat of cyber threats and data breaches, it can be difficult for companies to keep up with the latest security technologies and stay ahead of the curve. Managed Security Services Providers (MSSPs) provide comprehensive security solutions to clients. They offer various services, from monitoring and threat intelligence to incident response. MSSPs are ideal for businesses looking for an all-in-one security solution tailored to their specific needs. MSSPs offer a wide range of services to help protect businesses from cyber threats. Here are some initiatives that MSSPs should consider when looking to help customers in 2023.

Making Zero Trust attainable

As the global landscape continues to test our resiliency, staying focused on a security-first mindset is critical. Organizations must consider the most significant risks and take a proactive approach to address cyber risk concerns. This means assessing the current state of their cybersecurity, understanding their attack surface, and rethinking their security strategy with a Zero Trust model. By taking a risk-based approach to vulnerability management, implementing cloud security measures, and developing third-party risk management solutions, organizations can ensure they are prepared to adapt to the ever-changing digital landscape and remain resilient in the face of cyber threats.

The traditional perimeter as we know it is no longer viable due to the shift to remote and hybrid working. To keep our networks secure, Zero Trust architecture is essential. Zero Trust reduces the risk of security breaches by authenticating and authorizing every person and system before granting access. Nowadays, the security industry is figuring out how to apply Zero Trust practically. Established companies are using the term Zero Trust in their product portfolios to capitalize on the opportunity. Ultimately, Zero Trust will become more prominent with measurable results.

Risk-Based vulnerability management

Managing vulnerabilities inside your environment are challenging. New attack vectors for threat actors to breach your network are identified daily. Organizationally, the attack surface is constantly changing due to IT device and platform lifecycle issues, changing operational priorities, and the adoption of emerging technologies. With every change comes the risk that a new flaw or configuration issue will provide a threat actor with the final link in their attack chain, resulting in an impact on your users, operations, and customers.

Your network is expanding in the traditional sense and with the ever-increasing role of endpoints, devices, and the Internet of Things. Each year you see the amount of data multiply exponentially, the threat of attacks become more sophisticated, and the challenge of minimizing risk and optimizing operations grow more challenging. It can feel like a never-ending battle, yet identifying, prioritizing, and managing vulnerabilities through remediation is not only possible—it can be simple.

Vulnerability management is an established function of information security, but with technology configurations constantly evolving and cloud and container infrastructure expanding, the complexities of vulnerability management persist. Today's best vulnerability management platforms have been designed with visibility, remediation automation, and improved vulnerability prioritization.

Vulnerability and patch management are essential for any organization, as is the need for risk reduction. With the right risk reduction strategy, organizations can improve their cyber resilience and reduce their risk. To help ensure that organizations keep their IT infrastructure up-to-date and secure, they should focus on strengthening the fundamentals of vulnerability and patch management, risk reduction, and Managed Extended Detection and Response (MXDR). By implementing these strategies, organizations can reduce risk and improve security posture.

Security Mesh, Zero Trust, and SASE (Secure Access Service Edge)

These are three technology trends converging to allow organizations to consolidate and optimize their Zero Trust initiatives. Security Mesh provides a cloud-based fabric that enables organizations to connect to users, applications, and data in a secure and unified fashion. Zero Trust is a security model that eliminates the concept of trust assumptions based on internal network boundaries.

And SASE is a cloud-delivered service that combines network and security functions, including secure access, cloud security, and network security, into a single integrated solution. These technologies can be used together to reduce complexity and help organizations to implement their Zero Trust strategies quickly and effectively. By consolidating and optimizing Zero Trust initiatives, organizations can gain the security, agility, and scalability needed to accelerate their digital transformation.

The biggest challenge for SASE adoption is the split decision between networking and security components. While the two technologies have their strengths and weaknesses, their integration is the most critical factor for successful SASE deployments. Enterprises need to evaluate both solutions' performance, scalability, scalability, reliability, and cost to determine which is best suited for their needs. Additionally, at the same time, they need to consider the synergies between both solutions to make sure that the combination of them will yield the best results. The primary benefit of SASE is the integration of networking and security services, which simplifies the provisioning and maintenance of both solutions.

Additionally, the service provider can offer more tailored solutions to its customers, allowing them to customize their SASE deployments to meet their specific needs. This makes the solution more attractive to enterprises and increases the likelihood of adoption. Ultimately, the split decision between networking and security components is a challenge that SASE must overcome to remain relevant in the future. Enterprises need to weigh both solutions' pros and cons and ensure they invest in the right technologies. By doing so, they can ensure that they get the most out of their SASE deployments and guarantee that their solutions remain up-to-date and secure.

Cyber Resilience

As MSSPs look to offer a Cyber Resilience service that leverages expertise to enhance protection, detection, and response capabilities while driving an organization's ability to recover in the event of a malicious attack rapidly. MSSPs can help shift an organization's model from reactive to proactive, helping the team prepare for potential cyberattacks by implementing a resilience model. This end-to-end service capability helps reduces risk holistically and supports an organization's ability to identify, protect, detect, respond, and recover from malicious activity. Cyber Resilience service is a customized strategy to enhance your current people, processes, and technology based on comprehensive strategic and tactical evaluations across an enterprise.

The post Building blocks for Cyber resilience:  MSSPs can lead the way appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

Recent trends show that car dealerships are becoming a prime target for cyber-attacks, partly due to the rise in autonomous and connected vehicles. This is in addition to more traditional attacks such as phishing. Therefore, car dealerships are urged to take measures to improve their cybersecurity. 

Throughout this article, we will focus on how to protect your car dealership from cyber-attacks, from technological solutions to raising staff awareness, and more. 

Why are car dealerships being targeted by cybercriminals?

Car dealerships collect a significant amount of data which is often stored on-site. This data includes things such as names, addresses, email addresses, phone numbers, and perhaps more importantly, financial information such as bank details and social security numbers. Gaining access to this database can be very lucrative for criminals. 

According to the Second Annual Global State of Cybersecurity Report by CDK Global in late 2022, 15% of all auto dealerships surveyed sustained a cyberattack that year, with 85% of the incidents occurring due to phishing specifically. The report also found that as customers move to a more mobile environment, dealerships will need to secure their desktops and mobile devices to protect against potential cyberattacks.

A cybercriminal’s life is made much easier if a car dealership uses outdated IT infrastructure and lacks sufficient processes in terms of protecting employee login details. 

How are car dealerships vulnerable to cybersecurity attacks?

Before we discuss how to protect your car dealership from a cyber-attack, it is important to know what makes a car dealership vulnerable, and what sort of attacks it could be subjected to. 

  • Open Wi-Fi Networks – Many car dealerships have open Wi-Fi networks for their customers to use freely. However, this provides an opportunity for hackers who can potentially access other areas of the network that store sensitive data.
     
  • Malware – Malware is possibly the most likely form of cyber-attack, targeting individuals within your organization with malicious email attachments that execute software onto the victim’s device. This software can then grant the attacker remote access to the system.
     
  • Phishing – Phishing emails are much more sophisticated than they used to be, appearing much more legitimate, and targeting individuals within the company. If an email seems suspicious or is from an unknown contact, then it is advised to avoid clicking any links.
     
  • User error – Unfortunately, anyone working for the car dealership, even the owner, could pose a risk to security. Perhaps using lazy passwords, or not storing log-in details in a safe place. This is why cyber security training is now becoming mandatory at most businesses. 

The consequences of cyber-attacks on car dealerships

If a small-to-medium-sized car dealership is the victim of a cyber-attack, then it can have a much bigger impact than just a short-term financial loss. Some smaller businesses that suffer a data breach may go out of business after such an event, losing the trust of their customer base, and failing to recover from the financial impact.

Research suggests that most consumers would not purchase a car from a dealership that has had a security breach in the past. Failing to prevent a cyber-attack and a criminal from gaining access to customer information is extremely detrimental to a business’s public image. 

How to protect your car dealership from cyber-attacks

Regardless of whether you already have security measures in place, it is always advised to assess how they can be improved and constantly be on the lookout for vulnerabilities within the organization. 

In this section, we will discuss how to improve cybersecurity within a car dealership, breaking down the process into three key stages. 

Stage one – Implementing foundational security

Establishing strong foundational security is key to the long-term protection of your business. When creating your foundational security strategy you should focus on seven main areas.

1. User permissions 

Ensure administrative access is only provided to users who need it as granting unnecessary permissions to standard users creates numerous vulnerabilities. Ensure that only the IT administrator can install new software and access secure areas. 

2. Multi-factor authentication 

Multi-factor authentication means more than just a traditional username and password system. Once the log-in details have been entered, users will also need to enter a PIN that can be randomly generated on their mobile phone, or issued periodically by the administrator.

For added protection, you could also implement a zero-trust strategy

3. Data backup recovery processes

The effects of ransomware attacks can be sometimes avoided if important files are regularly backed up, such as each morning. Once stored, there should also be procedures in place to quickly restore this data to minimize any downtime. 

4. Firewalls and other security software

Many car dealerships continue to use older firewall software and outdated security services. Newer, next-generation firewalls offer much more protection, securing even the deepest areas of the network while being more effective at identifying threats. 

5. Endpoint protection 

The endpoint refers to a user’s mobile device or computer that may be targeted by attacks such as phishing emails. Endpoint protection can help secure these devices, identifying malware and preventing it from spreading to other parts of the network.

As part of modernization efforts, some businesses are choosing to protect their phone systems by using a cloud solution.

6. Email gateways

Similar to the above, email and web scanning software is essential to protect data and business operations. This can identify threats and warn the user to prevent them from opening malicious links or opening suspicious attachments. 

7. Email training

Many businesses test their workforce by sending fake phishing emails to see how employees respond. If the correct actions are not taken, then the individual can be given cyber security training to raise their awareness so that they take appropriate action in the future. 

Stage two – security processes

Once all of the above has been assessed and the necessary course of action has been taken, it is time to think about the critical security processes that need to be implemented. These are vulnerability management, incident response, and training. 

1. Vulnerability management 

Firstly, an inventory of your assets (software and devices) needs to take place so you know what needs to be protected. Once this has been done, all software should be checked to determine if it has been patched with the latest update. 

Finally, vulnerability scans should be run on a monthly or quarterly basis. This can be done via penetration testing or an internal network scan. 

2. Incident response

Policies should be drafted in the case of an incident or data breach so the correct course of action can be taken in terms of contacting the necessary parties. Numerous people should also be trained to respond to an incident should a key individual, such as the IT manager not be present. 

Network analysis needs to take place immediately after an incident, whether this is in-house or externally. This is necessary for insurance purposes.

3. Training

Cybersecurity and Acceptable Use policies need to be created so everyone knows what needs to be done in the event of a breach and what their responsibilities are. This can be combined with thorough security training to increase awareness. 

Stage three – ongoing security activities

To ensure your business is protected at all times, it is vital that your IT team is on top of things and you do not rest on automated tasks and policies. 

Key activities include:

  • Using an encrypted email solution
  • Employing a VPN for remote workers to encrypt the connection
  • Mobile device security, management, and protection 
  • On-going monitoring, risk assessments, and sticking to best practices

Protecting your car dealerships from Cyber-attacks – summary

According to October, 2022 research from CDK Global, car dealerships are being targeted by cybercriminals who see them as an opportunity to steal sensitive information and financial details. This can be done in multiple ways including phishing scams and malware.

To tackle this, car dealerships should focus on three key areas: the business’ foundational security, implementing security processes, and performing key security activities on an ongoing basis.

The post How to protect your car dealership from cyber-attacks appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article.  

Most, if not all, industries are evolving on a digital level heading into 2023 as we take the journey to edge computing. But the automotive industry is experiencing technological innovation on another level. A rise in the production of connected vehicles, new autonomous features, and software that enables cars to self-park and self-drive are great examples of the digital evolution taking the automotive industry by storm. 

According to the AT&T 2022 Cybersecurity Insights (CSI) Report, 75% of organizations plan to implement edge security changes to help mitigate the kind of risks that affect cars, trucks, fleets, and other connected vehicles and their makers. And for a good reason.

These automotive features and advancements have offered cybercriminals an array of new opportunities when it comes to cyberattacks. There are several ways that threat actors are targeting the automotive industry, including tried and true methods and new attack vectors. 

In this article, you’ll learn about the top 8 cybersecurity threats facing the automotive industry heading into 2023 and what the industry can do to prevent threats. 

Automotive Cybersecurity threats

As autos increasingly come with connectivity features, remote threats are more likely. A recent report revealed that 82% of attacks against the automotive industry (including consumer vehicles, manufacturers, and dealerships) were carried out remotely. Plus, half of all vehicle thefts involved keyless entry. 

Automakers, dealers, and consumers play a role in automotive cybersecurity. But as the industry continues to adopt connected technologies, it will become increasingly important that organizations take a proactive approach to cybersecurity. 

When it comes to automotive threats, there are countless methods that hackers use to steal vehicles and driver information and cause problems with the vehicle’s functioning. 

Let’s explore the top 8 cybersecurity threats facing the automotive industry this year.

Keyless car theft

As one of the most prominent threats, keyless car theft is a major concern for the automotive industry. Key fobs today give car owners the ability to lock and unlock their doors by standing near their vehicle and even start their car without the need for a physical key. 

Autos enabled with keyless start and keyless entry are prone to man-in-the-middle attacks that can intercept the data connection between the car and the key fob itself. Hackers take advantage of these systems to bypass authentication protocols by tricking the components into thinking they are in proximity. Then the attacker can open the door and start the vehicle without triggering any alarms. 

EV charging station exploitation

Electric vehicles are becoming more popular as the globe transitions to environmental technologies. Charging stations allow EV owners to charge their vehicles in convenient locations such as public parking lots, parks, and even their own garages. 

When you charge an EV at a charging station, data transfers between the car, the charging station, and the company that owns the device. This data chain presents many ways threat actors can exploit an EV charging station. Malware, fraud, remote manipulation, and even disabling charging stations are all examples of ways hackers take advantage of EV infrastructure. 

Infotainment system attacks

Modern cars require over 100 million lines of code to operate. Most of that code goes into the vehicle’s firmware and software that allows navigation, USB, CarPlay, SOS functions, and more. These infotainment systems also provide criminals an open door to an automobile’s ECU, endangering lives and compromising control of the vehicle. 

There are many code vulnerabilities that manufacturers need to look out for, and as infotainment systems continue to become more complex and sophisticated, there will be even more vulnerabilities to uncover. 

Brute force network attack

Another common attack type that affects the automotive industry is the good old-fashioned brute force network attack. Many of the threats that face connected and automated vehicles and businesses in the automotive industry are similar to common cloud security threats, but that doesn’t make them any less damaging.

Brute force attacks are tried and true cyberattacks that target a network with the goal of cracking credentials. In the automotive industry, the brute force attack can have far-reaching impacts. Manufacturers, dealers, and owners can all become victims of this type of attack. When credentials become compromised, entire systems can easily become the target of sophisticated attacks that can end in faulty firmware, large-scale data leaks, and vehicle theft. 

Phishing attacks

Another way that hackers can obtain the credentials to enter a target network is through social engineering attacks such as phishing. The attacker will send automotive company employees an email where they pose as a trusted sender, complete with official-looking HTML and signature. Sometimes the attacker will ask for the credentials outright, but usually, attackers will place a link with malicious code in the email. 

When the receiver clicks the link, the malicious code is executed, and the cybercriminal can roam freely in the target system, access sensitive data, and perform further attacks from the inside. 

Compromised aftermarket devices

Insurance dongles, smartphones, and other third-party connected devices also pose a cybersecurity threat to the automotive industry. These aftermarket devices are connected directly to vehicle systems, offering hackers another way to launch an attack. 

This threat also leaves much to consider for those that want to buy a used car. Many people choose to sell or trade used cars through car dealerships, where consumers can find a deal on a previously owned vehicle. Connected devices can leave malware and backdoors in the auto’s system, putting the next owner at risk, too. 

Ransomware

Ransomware is one of the most pervasive threats in tech today. Unfortunately, the automotive industry is no exception. Ransomware is a significant threat to the vehicle industry, including OEMs, consumers, and dealers. 

A threat actor can hold an organization’s data hostage in exchange for a significant ransom. Without the right credit protection services, automotive businesses can find themselves in financial trouble. These attacks affect IT systems and operations and can cause expensive shutdowns.

Automotive supply chain attacks

The auto industry utilizes a complex supply chain to source the components that are used to build new vehicles, perform repairs, and provide services. This supply chain presents a huge risk to the industry, as each connected endpoint is a vulnerability waiting to happen. 

But supply chain attacks can trickle down to consumers as well. Updates containing malicious code can be pushed to connected cars, bad actors can compromise firmware, and malware can put supplier operations to a complete halt. 

How the industry can keep automotives secure

Cybersecurity should be a central goal throughout the automotive lifecycle. But it’s also important that automakers improve their cybersecurity expertise to monitor connected and automated vehicles on the road. 

The National Highway Traffic Safety Administration (NHTSA) recently released its recommended cybersecurity best practices for modern vehicles to help strengthen the underlying data architecture of vehicles and protect against potential attacks.

They say that the automotive industry should follow the cybersecurity framework from the National Institute of Standards and Technology (NIST) that focuses on five key functions: identify, protect, detect, respond, and recover. The NHTSA recommendations for vehicles are based on the NIST framework but written specifically for the automotive industry. 

And finally, the Federal Trade Commission (FTC) has also established regulations for connected and automated vehicles. Under the new Safeguards Rule, dealers are expected to meet cybersecurity compliance for their organizations and vehicles by June 2023. 

Final thoughts

Automotive manufacturers, sellers, consumers, suppliers, repairers, and all others in the industry play a critical role in improving the security of connected vehicles in 2023 and beyond. Learn more about how to defend your network from critical incidents. 

The post The top 8 Cybersecurity threats facing the automotive industry heading into 2023 appeared first on Cybersecurity Insiders.

Stories from the SOC is a blog series that describes recent real-world security incident investigations conducted and reported by the AT&T SOC analyst team for AT&T Managed Extended Detection and Response customers. 

Executive summary

Since mid-June 2022, AT&T Managed Extended Detection and Response (MXDR) Security Operations Center (SOC) observed an enormous number of attacks from Mirai botnet-C2 attempting to gain access to SSH servers instead of Telnet.

Due to the various tactics, techniques, and procedures (TTP) observed, this attack has been associated with RapperBot botnet (Mirai variants.) RapperBot’s goal is still undefined.

According to the analysis that was published by FortiGuard Labs, while the majority of Mirai variants can naturally brute force Telnet servers that use default or weak passwords, RapperBot in particular scans and attempts to brute force SSH servers that are designed to require password authentication.

A large part of the malware is executing an SSH 2.0 client which is able to connect and brute force any SSH server using Diffie-Hellman key exchange with 768-bit or 2048-bit keys and data encryption using AES128-CTR. A unique characteristic of brute forcing in RapperBot is the use of SSH-2.0-HELLOWORLD in order to identify itself to the targeted SSH server during the SSH Protocol Exchange phase.

One of the malicious Mirai botnet IP addresses had allowed network traffic with an asset in an organization over SSH port 22. After some data transferring, the session closed with the client-reset action. The MXDR SOC team quickly identified and recommended mitigation steps to prevent lateral movement and the attacker going further.

Investigation

RapperBot execution flow

Initial alarm review

Indicators of Compromise (IOC)

The alarm initiated with the multiple Open Threat Exchange (OTX)  pulses (Miraibotnet-C2- CDIR Drop List) and an OTX indicator of a known malicious IP. There was network traffic between the known malicious IP and a public IP of an internal asset in an organization. The network traffic was over SSH port 22, and the security system (firewall) action was a deny. The security system (firewall) deny action was evidence of the auto-mitigation. In this case, auto-mitigation means the attack is prevented by firewall rules and threat intelligence by denying the connection from malicious IP.

However, further analysis of the events showed that the traffic was allowed from the malicious IP to another internal asset. In addition to this, there were signs of data transfer from source IP with “sentbyte=1560, rcvdbyte=2773, sentpkt=15, rcvdpkt=13”

** Risk mitigation in Cybersecurity is the reduction of the overall risk/impact of cyber-attacks. Detection, prevention, and remediation are three components of risk mitigation in cybersecurity.

Suspicious behavior

Expanded investigation

Events search

After checking events associated with the alarm, the team always checks the environmental security to see if the malware had further penetrated the environment or attempted any lateral movement.

The team searched events by pivoting on the indicator IP, filtering the past 90 days of events, and the security system (firewall) allowed action types. It was determined that there were a few connections from malicious IP to different internal assets with the client-rst, server-rst, timeout, and closed events.

Client-rst – Session reset by client, Server-rst – Session reset by server

These are usually session end reasons that show who is sending TCP (Transmission Control Protocol) reset and the session terminates – so this does not mean that a security system (firewall) is blocking the traffic. It means after a session is started between client-to-server, it is terminated by (client or server), depending on who sent the TCP reset. Session-end results can be found in traffic logs.

The team suspected that the system might be compromised because the session was reset from the client side (which is the adversary side.) It was then observed that the session was closed (terminated) with a large amount of packet transmissions.

Rapperbot events

Event deep dive

After further examination of the allowed connections, the malicious IP showed traffic with the customer security system (firewall) over SSH port 22. SSH port 22 uses a TCP connection. Therefore, before transferring data  it needs to establish a reliable connection with the 3-way handshakes.

In order to handshake the header (first two packets), TCP uses approximately 24 bytes and for normal transmission of packet about 20 bytes. Establishing a reliable connection with 3-way handshake needs just three packets to be transmitted. Establishing a connection: ~ 128-136 bytes.

Another observation is that the sent and received bytes with the packet size are indicators of data transferring due to the packets and bytes being bigger than normal packets and bytes of TCP 3-way handshake. This is believed to be an indication of a payload or compromised credentials.

Rapperbot handshake

Rapperbots work like an SSH brute-forcing campaign. After it has gained access on a device, it sends its architecture to the C2 server – the device’s IP, and the credentials used. Then the adversary tries to load the main payload binary on the compromised device via binary downloader or software like ftpget, wget, curl, or tftp, that is installed on the device.

Reviewing for additional indicators

At this point, the attacker tried to get “Initial Access (tactic)” into the network by using “Exploit Public Facing Application” technique based on the Mitre Att&ck Framework.

Exploit Public Facing Application is a technique which is used by adversaries to take advantage of vulnerabilities/weaknesses in a program or internet facing computer to gain Initial access to a network. In this case, even though there was evidence of data transfer, evidence of payload or lateral movement activity were not seen.

Response

Building the investigation

An investigation was created by following the incident response process. The investigation included identifying the incident, finding the root cause of the incident and Indicators of compromise. Then we made recommendations to the customer on mitigation/remediation steps. We communicated with the customer to ensure necessary actions are executed. Recommended mitigation steps were:

  • Blocking the malicious IP
  • Disabling SSH password authentication (if possible)
  • Changing passwords to stronger passwords for the device.

Incident response is an organizationed approach and process to manage cybersecurity breaches/incidents or cyberattacks. It includes multiple steps:

  • Identifying an incident/attack
  • Minimizing damage
  • Eradicating the root cause
  • Minimizing recovery cost and time
  • Learning lessons from the incident
  • Taking preventative action

According to the analysis that was published by FortiGuard Labs, Rapperbot developers improved their code to maintain persistence, which differentiates it from other Mirai variants. Even after rebooting infected assets or removing malware, intruders can continuously access infected assets via SSH. Therefore, rebooting the device or removing malware Is not a permanent mitigation option.

The Rapperbot’s primary threat is brute forcing the credentials of SSH. By disabling SSH password authentication (if possible), or changing passwords to stronger passwords for the device, the Rapperbot mitigation can easily be done.

Customer interaction

The customer wanted to be kept in the loop and informed if the attack continues.

Limitations and opportunities

Limitations

In this investigation, MXDR was unable able to see inside the transmitted packets. As a result of the lack of visibility into the network flows in the environment, MXDR has limited access to the customer environment. However, MXDR suspected the data transfer could include the main payload binary on the compromised device.

The post Stories from the SOC – RapperBot, Mirai Botnet – C2, CDIR Drop over SSH appeared first on Cybersecurity Insiders.

Stories from the SOC is a blog series that describes recent real-world security incident investigations conducted and reported by the AT&T SOC analyst team for AT&T Managed Extended Detection and Response customers.

Executive summary

As we move towards more automation, we should remember the risk of over-automating, or at least make a conscious decision to accept the risks. This is especially important in automating response actions, which left unchecked could wreak havoc with day-to-day business operations.

Investigation

The alarm

One evening after normal business hours, an alarm came in indicating a software package attempting to execute on a server was auto-mitigated by SentinelOne. The software package was behaving in a way that was taken as attempting to evade detection by the SentinelOne agent and therefore rated as “Malicious” by the SentinelOne Artificial Intelligence logic. Since the server on which the software package was attempting to execute had a “Protect” policy applied, the auto-mitigation steps for a dynamically detected “Malicious” rating included killing and quarantining the process.

A “policy” setting in SentinelOne is the defined level of automated response activity the endpoint detection and response tool (EDR) has permission to perform for each grouping of assets. Whereas a “Detect” policy will create an alert that can be managed for post-investigation response actions, a policy setting of “Protect” will take automated response actions. The intrusion level of those automated response actions can be customized, but they all perform an automated action without a person looking at the situation first.

The below image is for an alarm for malware which ended up being process automation software

Sentinel 1 alarm

but nonetheless was automitigated (process killed) by SentinelOne as shown in the log excerpt below.

automatic mitigation

The business impact

The next morning, with business hours back in full swing, the customer reached out to us concerned about the result of the automated response action. The customer stated that the software package is a critical part of their business infrastructure and should never be stopped from executing. The software had been running on that same server the prior several months, since entering SOC monitoring.

The customer questioned why after several months with the SentinelOne agent running on the server did the agent suddenly believe the software package was malicious. We were not able the answer the question specifically since the decision-making behind identifying and rating a process as “Malicious” versus “Suspicious” or benign is a proprietary logic.

What we could state is that any EDR solution worth its price will continually update indicator of compromise (IOC) signatures. Any worthwhile EDR solution will also include not only static detection but also behavior-based dynamic detection. In the case of SentinelOne, there is the pre-execution behavior analysis that allows for process termination pre-execution as well. And of course, any software package run on a server is subject to updates for security, efficiency, or product feature upgrades.

Taken as a whole, it means any endpoint being protected is a very dynamic battleground with the potential for an updated software package that did not trigger IOC rules yesterday triggering tehm today. Or a non-updated software package may suddenly be identified as potently malicious due to updated machine learning IOC behavior analysis. Remember when JNDI calls were considered benign?

Lessons learned

Just as we learn the CIA security triad is a balancing act between confidentiality, integrity and availability, there is a balance to be struck between the use of immediate automated response actions and the slower reasoning of human evaluation prior to response actions. An EDR solution will immediately and infallibly carry out the policy which it has been programmed to implement, but in a ruthless fashion. A human evaluation will take longer, but it can consider prior history, the validity of the triggering IOCs in context, and the nuances of how selecting one response action over another might impact your overall business.

Automation, machine learning, artificial intelligence, and the like have their place. Their benefits will no doubt increase as technology develops. But the human component will always be necessary. The MXDR SOC and our customers (being the humans that we are) must work together to define the critical assets and business processes that should never be touched by automated intrusion. We must also work together to find the space in your environment where those swift and ruthless automated response actions are an advantage. And it is a very human decision to conclude how much risk we can tolerate in each implementation.

The post Stories from the SOC  – The case for human response actions appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

This blog was jointly authored with Arjun Patel.

GuLoader is a malware downloader that is primarily used for distributing other shellcode and malware such as ransomware and banking Trojans. It was first discovered in the wild in late 2019 and has since become a popular choice among cybercriminals due to its effectiveness and ease of use. Researchers at cybersecurity firm CrowdStrike have recently published a technical write-up detailing the various techniques used by GuLoader to avoid detection.

One of the key features of GuLoader is its ability to evade detection by traditional security solutions. It uses several techniques to avoid being detected, including packing and encryption, as well as utilizing legitimate websites and services as command and control (C2) servers. It also employs advanced anti-debugging and anti-analysis techniques, which makes it difficult for security researchers to reverse engineer and analyze its code.

GuLoader is typically spread through phishing campaigns, where victims are tricked into downloading and installing the malware through emails or links containing a Visual Basic script file. It can also be distributed through other means, such as drive-by downloads, where the malware is delivered to a victim's computer through a web browser without the victim's knowledge.

GuLoader utilizes a three-stage process to deliver the final payload to the infected host. During the first stage, the VBScript dropper file gets downloaded into a registry key as a persistence mechanism and delivers a next-stage payload. The second stage payload performs anti-analysis checks before injecting shellcode into memory.

If these checks are successful, the shellcode then downloads the final payload from a remote server and executes it on the compromised host. The shellcode incorporates various anti-analysis and anti-debugging measures, including checks for the presence of a remote debugger and breakpoints, scans for virtualization software, and the use of a “redundant code injection mechanism” to avoid NTDLL.dll hooks implemented by endpoint detection and response (EDR) solutions.

encrypted payload

*encrypted final payload

NTDLL.dll API hooking is a technique used by anti-malware engines to detect and flag suspicious processes on Windows by monitoring APIs that are known to be abused by threat actors. The method involves using assembly instructions to invoke the necessary Windows API function to allocate memory and inject arbitrary shellcode into that location via process hollowing. GuLoader's “redundant code injection mechanism” is designed to avoid these NTDLL.dll hooks, making it more difficult for EDR solutions to detect and flag the malware.

One of the ways that GuLoader evades detection is through its use of legitimate websites and services such as C2 servers. This means that it uses websites that are not known to be malicious as a means of communicating with its command-and-control (C2) center. This can make it difficult for security researchers to identify the C2 servers being used by the malware, as they are not typically flagged as malicious.

In addition to its advanced evasion techniques, GuLoader is also highly customizable, which allows cybercriminals to tailor the malware to their specific needs. This includes the ability to change the appearance of the malware, as well as its behavior and functionality.

Also, GuLoader has also been observed using JavaScript malware strain RATDispenser to drop the malware via a Base64-encoded VBScript dropper. This allows the malware to bypass security measures and gain access to infected systems.

GuLoader has been used in high-profile attacks, including the Ryuk ransomware attack, which targeted government agencies and other large organizations. It has also been used in attacks on healthcare organizations, as well as in attacks targeting individuals and small businesses.

GuLoader is a highly effective and versatile malware that can evade detection and distribute a wide range of malicious payloads. With its exceptional ability to check for anti-analysis at every step of execution, the malware downloader can constantly bypass security checks and avoid being detected by some of the security solutions. Due to its capability to hide without being detected, it poses a significant threat to all levels of enterprises whether it’s small business or a large enterprise.

It is important for organizations to be vigilant in protecting their systems and data from this type of malware. This can be achieved by implementing a combination of various security tools such as Next Generation Firewall (NGFW), Security Information and Event Management (SIEM) and EDR and best security practices at each layer of the organization’s infrastructure.

GuLoader IoC

*IOC for GuLoader

Sources/Articles

​​https://gbhackers.com/guloader-malware-advanced-anti-analysis/

https://www.crowdstrike.com/blog/guloader-dissection-reveals-new-anti-analysis-techniques-and-code-injection-redundancy/

https://www.scmagazine.com/brief/malware/security-system-bypass-techniques-added-to-guloader-malware-downloader

https://thehackernews.com/2022/12/guloader-malware-utilizing-new.html

About Perimeterwatch

PerimeterWatch gives you total control and management over your data. The rate of change on the internet, mobile, distributed processing and other technologies is- simply staggering. Failing to keep up can doom even a well-established organization, but bringing in these new capabilities without fully effective security procedures and systems can be equally disastrous.

What PerimeterWatch offers is a truly secure IT infrastructure. Whether that means a completely managed IT and security function or co-managing with your in-house people, we provide the security intelligence, the technical expertise and the implementation experience necessary to make sure your solutions solve your business problems – without simply creating new ones.

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The post GuLoader – a highly effective and versatile malware that can evade detection appeared first on Cybersecurity Insiders.