Introduction

Cloud security continues to be a critical concern as organizations increasingly leverage multi-cloud environments to drive business growth and innovation. While cloud technologies offer substantial benefits, they also present significant challenges, including complex security management, evolving compliance requirements, and a worsening threat landscape.

This 2024 Cloud Security Report, based on a comprehensive survey of over 400 IT and cybersecurity professionals across Europe, aims to unveil the current state of cloud security, identify prevalent challenges, and gather insights into the effectiveness of existing security strategies. This project was designed to provide actionable insights that guide organizations in enhancing their cloud security measures and practices.

Key Survey Findings:

•Security Incidents: A significant 42% of organizations reported experiencing security incidents related to public cloud usage in the last year, highlighting the continued risk in cloud environments. Respondents identified unauthorized access (59%) and data security breaches (61%) as the biggest security threats, highlighting critical areas for strengthening security measures.

•Single Cloud Security Platform: Survey respondents confirm the benefits of a single cloud security platform and dashboard, with 96% expressing that it would greatly aid in managing and configuring policies to protect data across their cloud infrastructures.

•API Security Risk: Nearly half of the respondents (49%) emphasized the importance of securing APIs, identifying these as prevalent points of vulnerability.

•Incident Response: 61% of participants acknowledged the need for automated incident response mechanisms to effectively address security incidents.

We extend our gratitude to Trend Micro for their valuable contributions to this report. Their dedication to advancing cloud security has been instrumental in developing this comprehensive analysis. We are confident that the insights and recommendations detailed in this report will prove useful to readers striving to secure their cloud environments.

Best,

Holger Schulze

Founder, Cybersecurity Insiders

Cloud Security Incidents on the Rise

Understanding the frequency and nature of security incidents related to public cloud usage is vital for organizations to evaluate their cloud security posture and the practical challenges they face in protecting their cloud environments against evolving threats.

According to the survey results, a notable 42% of organizations reported experiencing security incidents related to public cloud usage in the past year (an increase from 36% in our 2023 report). This significant figure underscores the ongoing risks and vulnerabilities inherent in public cloud environments.

The most common types of incidents reported include unauthorized access and account compromise (26%), data security breaches (24%), and malware-related incidents (20%), which suggests a critical need for enhanced access controls and data protection measures.

 

 

To address these challenges, organizations should focus on enhancing their security measures around user authentication, access control, and data encryption. Implementing a robust cloud security strategy that includes automated threat detection and response capabilities can significantly reduce the incidence of security breaches. Utilizing solutions that provide real-time monitoring and proactive threat hunting can help organizations proactively manage potential security issues.

Understanding the Cloud Threat Landscape

Understanding the most significant security threats in public clouds is essential for organizations to effectively tailor their defensive strategies. The types of threats organizations face can directly guide the development of more focused and effective security measures.

From the survey, data security breaches were considered the top security threat, with 61% of respondents highlighting this concern that encompassed issues such as data exfiltration and exposure due to misconfiguration. This issue is closely followed by unauthorized access and hijacking, noted by 59% of respondents, emphasizing the vulnerability of cloud services to unauthorized intrusions. API security also stood out, with 49% identifying it as a major vulnerability, highlighting the critical need to secure communication endpoints to prevent breaches. These findings echo survey insights about incidents related to unauthorized access and data breaches. This consistency highlights the ongoing challenge of safeguarding sensitive data and securing access points against unauthorized users.

 

Organizations need to increase their visibility into cloud operations to promptly identify and address vulnerabilities and attacks. Implementing least privilege access and robust data governance frameworks can greatly reduce the risk of data breaches and unauthorized access. Additionally, adopting a security framework that integrates advanced threat detection and automated response solutions can add an essential layer of security, mirroring best practices in cloud security management. These strategies not only protect against identified threats but also bolster the overall security posture by preparing organizations to respond proactively to potential security incidents.

Cloud Security Priorities

As organizations continually adapt to the evolving landscape of cyber threats, understanding security priorities helps align security strategies and resource allocation to the most critical areas of concern.

The survey indicates a strong emphasis on data security and privacy, with an overwhelming 75% of respondents marking it as a top priority. This emphasis is a direct response to the prevalent concerns over data breaches and unauthorized access previously discussed. Following closely, identity and access management is prioritized by 63% of respondents, underscoring the critical role of secure authentication and access controls in preventing unauthorized access. Threat detection and response also emerged as a key concern, with 61% of participants identifying it as a priority, reflecting the urgent need for robust mechanisms to quickly identify and mitigate cyber threats.

 

Organizations should enhance their data protection strategies and invest in advanced identity management solutions to address these priorities effectively. By integrating real-time threat detection systems and automated response mechanisms, they can significantly improve their capability to preemptively counteract potential security incidents. These measures are integral to a comprehensive cloud security strategy that incorporates best practices designed to foster a resilient and adaptive security posture, reflective of industry-leading approaches to cloud security.

Navigating Cloud Security Challenges

Implementing cloud security and managing day-to-day operations involves addressing a variety of challenges that can impact the effectiveness and efficiency of security measures. Understanding these challenges is essential to developing strategies that create a robust security posture and ensure the resilience of cloud environments.

Survey respondents highlight data security and privacy as their top operations challenge, cited by 59%, reflecting ongoing concerns about protecting sensitive information—a theme that has consistently emerged in earlier responses related to security priorities and significant threats. Configuration and misconfiguration management was also noted as a significant concern, cited by 56% of participants, reflecting concerns over cloud service configurations that can lead to risks around unauthorized access and interface vulnerabilities. Access control and identity management, identified by 53% as a key challenge, further underscores the critical need for robust mechanisms to manage who can access what resources within the cloud, which is closely aligned with the priority given to access management.

 

To navigate these challenges, organizations should prioritize automating security configurations and standardizing security policies to prevent misconfigurations and unauthorized access. Focusing on staff training and the adoption of advanced security technologies, such as those providing granular access controls and real-time data protection, can tackle these operational hurdles effectively. This approach not only mitigates immediate risks but also builds a stronger foundation for long-term security resilience, aligning with strategies that incorporate best practices for continuous monitoring and response.

Streamlining Cloud Security Management

The need for a unified security management platform becomes increasingly important as organizations grapple with the increasing complexities of cloud environments. A single dashboard for managing security policies across all cloud services can greatly streamline operations and bolster the overall security posture.

Survey respondents overwhelmingly recognize the benefits of a single cloud security platform and dashboard, with an impressive 96% expressing that it would aid in managing and configuring policies to protect data across their cloud infrastructures.

This substantial agreement reflects the demand for more integrated and user-friendly security management tools in complex cloud infrastructures, where managing disparate systems can lead to inefficiencies and vulnerabilities.

 

Organizations should consider the integration of a cloud security platform that provides a centralized management dashboard. Such platforms not only facilitate streamlined oversight of security policies but also markedly reduce the complexity associated with managing multiple security tools and boost the ability to swiftly respond to emerging threats. Centralized platforms also support improved compliance tracking and can significantly decrease the operational burdens of securing cloud environments during times of limited cloud expertise.

Adapting Security for the Cloud

The limited utility of traditional security tools and appliances in cloud environments is a critical issue as organizations migrate more of their operations and data to cloud platforms. This transition poses unique challenges and demands a nuanced approach to ensure that security measures remain effective.

From the survey, 44% of respondents report that their traditional security tools are only partially functional in cloud environments, indicating that while some features work, they face limitations. This highlights a common issue where legacy tools aren’t fully equipped to handle the dynamic nature of cloud architectures.

Only 24% of respondents find their tools fully functional, suggesting that some organizations have successfully integrated their traditional tools with cloud infrastructures. However, 14% had to modify their tools for better cloud compatibility and 9% find their traditional tools completely incompatible.

 

To navigate these challenges, organizations should prioritize investing in cloud-native security solutions that are designed to handle the dynamic and scalable nature of cloud environments. This often involves leveraging solutions that support automated security tasks, integrate with cloud services through APIs, and offer scalability to handle elastic workloads. The move to cloud-native security tools not only addresses compatibility issues but also enhances the ability to monitor and protect distributed assets with greater efficiency.

Drivers for Cloud-Based Security Solutions

Adopting cloud-based security solutions is driven by various strategic and operational factors that align with the evolving requirements of modern IT landscapes. As organizations look to enhance their security posture while also capitalizing on the agility and scalability of cloud technologies, understanding these drivers is essential for optimizing security investments.

The survey highlights several key motivations for considering cloud-based security solutions. The top driver is better scalability. cited by 57% of respondents, which reflects the need for solutions that can accommodate rapid business growth and fluctuating demands without compromising security. Closely following, 54% of respondents emphasize faster time to deployment, which is essential in today’s fast-paced business environments where speed and agility are critical. Cost savings is also a significant consideration for 45% of participants, underscoring the economic benefits of cloud solutions in reducing total cost of ownership and operational expenses.

Furthermore, 38% of respondents appreciate the reduced effort around patches and upgrades, which can be more effectively managed in cloud environments through automated processes. Better security performance and easier policy management, noted by 35% of respondents, highlight the operational efficiencies and enhanced control over security policies that cloud solutions provide.

 

Organizations looking to capitalize on these benefits should prioritize security solutions that offer flexibility, quick integration, and cost-effectiveness. The focus on scalability and rapid deployment aligns with the need for security frameworks that can adapt quickly to changing conditions without compromising on protection. Leveraging cloud-native features such as automation, real-time threat intelligence, and integrated management can dramatically enhance security efficacy and operational efficiency.

Barriers to Cloud Security Migration

Understanding the barriers to adopting cloud-based security solutions is essential to address the gaps between recognizing the benefits of such solutions and their actual implementation. These barriers highlight the challenges organizations face, informing strategies to mitigate them and enhance cloud adoption rates.

The survey identifies budget constraints as the primary barrier, reported by 53% of respondents. This suggests that despite the perceived cost savings of cloud solutions, initial investment and transition costs remain significant concerns.

Staff expertise and training, mentioned by 51% of respondents, points to a skills gap that must be bridged to manage cloud technologies effectively. Additionally, data privacy issues and regulatory compliance requirements, highlighted by 42% and 39% respectively, underscore the complexities of ensuring data security and adhering to regulatory and industry standards in cloud environments.

 

To address these barriers, organizations should focus on strategic planning that includes budget allocation for cloud transitions and comprehensive training programs to upskill their workforce. Additionally, adopting cloud security solutions that offer robust compliance and data protection features can alleviate concerns related to data privacy and regulatory challenges. By focusing on these key areas, organizations can facilitate a smoother transition to cloud-based security solutions, ultimately strengthening their security posture and preparing them to tackle today’s cybersecurity challenges more effectively.

Selecting Cloud Security Solutions

Selecting the right cloud security solutions is a critical decision for organizations aiming to enhance their security posture while maintaining operational efficiency and cost-effectiveness. As organizations navigate the barriers to cloud adoption, understanding the criteria they consider when evaluating cloud security solutions becomes crucial.

Economic factors are the most significant consideration, with 65% of respondents emphasizing cost, contract terms, and overall value for money. This is consistent with budget constraints as a major barrier to cloud security migration noted earlier, highlighting the need for cost-effective solutions that do not compromise on quality or functionality. Scalability and manageability, cited by 62% of participants, reflects the necessity for solutions that can grow and adapt with the organization, a response to the dynamic nature of cloud environments and their security needs.

Support and reliability are crucial, as highlighted by 60% of respondents who emphasize the need for dependable service and robust support to maintain effective security measures. Additionally, 53% of respondents value product attributes such as functionality, performance, and ease of use, indicating that organizations are seeking solutions that fulfill their security requirements and are also user-friendly and efficient in operation.

Organizations should carefully consider these criteria to choose solutions that not only offer technical compatibility and robust security features but that also align with broader business and operational goals. Achieving a balance of these factors can significantly enhance the effectiveness of cloud security implementations and support long-term organizational security strategies.

Strategies for Remediation of Security and Compliance Issues

As organizations refine their criteria for selecting cloud security solutions, understanding how they manage the remediation of security and compliance issues becomes equally important. Effective remediation is critical for maintaining cloud security integrity and ensuring that threats and vulnerabilities are addressed promptly and efficiently.

The survey responses reveal that periodic vulnerability and compliance reports are the primary method for managing remediation, utilized by 53% of organizations. This approach is aligned with the need for continuous monitoring and reporting mechanisms that enable organizations to stay ahead of potential security breaches and compliance issues.

Automatic ticket opening in operational tools like Jira or ServiceNow, employed by 42% of respondents, underscores the trend towards automation in security processes, enabling faster and more reliable responses to identified issues. Additionally, scheduled meetings for remediation management, utilized by 38% of respondents, illustrate the importance of regular communication and coordination among security teams to address vulnerabilities collaboratively. This is especially relevant in complex cloud environments where configuration and misconfiguration management pose ongoing challenges.

Integrating these remediation strategies with cloud-native security solutions can boost their effectiveness. For example, leveraging advanced cloud security platforms that provide automated compliance checks and integrate seamlessly with incident response tools can streamline the remediation process. These platforms can offer comprehensive visibility across cloud environments, which is crucial for detecting and addressing security issues proactively. Incorporating best practices such as the principle of least privilege and regular security audits into the remediation process can further strengthen cloud security. These practices help in minimizing the attack surface and ensuring that the security measures are robust and responsive to evolving threats.

Cadence of Security Remediation

Building on the discussion about how organizations manage the remediation of security and compliance issues, it’s essential to examine the cadence at which these remediations are conducted. A structured remediation schedule ensures that risks and vulnerabilities are addressed consistently and that security measures are reinforced regularly to counteract the evolving threat landscape.

According to the survey, the most frequent approach to remediation management is daily or even real-time remediation of security and compliance issues, at 41% collectively.

This is followed by 36% of organizations that execute a monthly cadence. This periodic approach allows organizations to regularly assess and address vulnerabilities without overwhelming system operations, balancing responsiveness with manageability. Weekly reviews are also common, with 25% of respondents adhering to this schedule, indicating a need for more frequent oversight in environments with higher transaction volumes or sensitive operations.

Interestingly, 30% of organizations handle remediation on an ad-hoc basis (11%) or before audits (19%), suggesting that while they have systems in place for regular checks, they adopt a more reactive approach to security threats.

To optimize the effectiveness of their remediation processes, organizations might consider aligning their remediation cadence with the risk levels of different systems and the nature of the threats they face. For instance, more critical systems might require weekly reviews, while others might suffice with a monthly check. Adopting flexible, yet systematic approaches to remediation can help organizations maintain robust security without overwhelming their resources. This also encourages a proactive, automated stance in security management, where threats are addressed swiftly and efficiently, minimizing potential damage.

Curbing Cloud Resource Waste

The continuity of streamlining operational efficiency extends into the management of cloud resources. Efficient resource utilization is not only pivotal for reducing costs but also for enhancing the overall performance of cloud operations. Understanding the factors contributing to cloud waste is essential for devising effective strategies to mitigate it.

Survey responses identify a lack of knowledge or expertise in cloud resource management as the most significant contributor to cloud waste, noted by 55% of respondents. This challenge ties into previous concerns about staff expertise, underscoring the importance of continuous education and training in cloud technologies for efficient cloud management. Idle resources, cited by 48% of respondents, and poorly optimized cloud architecture, highlighted by 45%, also contribute significantly to cloud waste. These issues mirror the configuration and misconfiguration management challenges discussed earlier, where proper configuration is vital for optimizing resource use and securing the cloud environment.

 

To combat cloud waste, organizations should focus on enhancing their cloud management practices by investing in training programs that elevate the cloud competency of their workforce. Implementing automated resource management tools that can dynamically adjust resources based on load and usage patterns can also markedly reduce waste. Additionally, conducting regular audits to identify and decommission underutilized or redundant resources can lead to more efficient cloud utilization and cost savings.

Securing Critical Cloud Components

Reevaluating where IT and cybersecurity professionals place their confidence in securing various cloud components is essential for understanding and addressing potential vulnerabilities within cloud security frameworks.

The survey results indicate varying levels of confidence in security across different cloud components. While ranked at the top of the list, only 22% of IT professionals report confidence in securing servers, both physical and virtual.

This indicates ongoing challenges and potential vulnerabilities in securing these critical components of cloud architecture, which are often targets for sophisticated cyber attacks due to their crucial roles in cloud operations and data exchange.

To enhance security where confidence is lower, organizations should invest in specialized training and advanced security technologies that cater specifically to these areas. Strengthening API security with rigorous access controls, encryption, and regular audits, and enhancing IaaS/PaaS security through comprehensive monitoring and incident response strategies are essential. Adopting integrated security solutions that provide visibility across all cloud components can also help organizations maintain a robust security posture, adhering to best practices that advocate for a comprehensive and proactive approach to cloud security.

AI-Security Priorities

The integration of Artificial Intelligence (AI) in cloud security is a critical enhancement to cybersecurity strategies. This shift is mirrored in the preferences expressed by IT and cybersecurity professionals regarding which AI-driven features they consider most valuable for ensuring robust security across their cloud environments.

Threat detection and analysis is identified as the most valuable AI-driven feature, with 71% of respondents recognizing its importance. This highlights the critical role AI plays in identifying and analyzing emerging threats in real time, a necessity in the dynamic cloud environment where threat landscapes evolve rapidly. Automated incident response and remediation, valued by 61% of respondents, underscores the need for swift, automated actions that reduce the time from threat detection to response, thereby enhancing the overall security resilience. Anomaly detection and behavior analysis, chosen by 54%, further demonstrates the reliance on AI to understand and predict unusual behaviors within cloud systems that could indicate security breaches.

Less prioritized but still significant, User and Entity Behavior Analytics (UEBA) and security posture management are seen as valuable by 31% and 13% of respondents, respectively. These technologies play essential roles in fine-tuning the security measures based on user behavior and maintaining the overall health and security readiness of cloud infrastructures.

Incorporating these AI features supports a more proactive security posture, aligning with the previously discussed emphasis on enhancing threat detection and incident management capabilities. For organizations, the focus should be on adopting cloud security solutions that integrate these AI functionalities seamlessly to provide a sophisticated, layered defense mechanism. This approach is not only about leveraging technology but also about ensuring it works cohesively within the broader security infrastructure to effectively address specific vulnerabilities and threats.

Enhancing Cloud Security: Key Practices for Robust Defense

Effective management of cloud security is vital for protecting data, maintaining privacy, and ensuring continuous business operations. Drawing on survey insights and industry-leading approaches, here are essential practices to strengthen your cloud security management:

Implement Comprehensive Threat Detection: Adopting a holistic approach to threat detection is crucial. Incorporate systems that provide comprehensive monitoring across all cloud layers to detect and respond to threats promptly. With 71% of survey respondents recognizing the importance of AI-driven threat detection, this strategy emphasizes the necessity of leveraging advanced technologies to enhance security responsiveness and effectiveness.

Automate Incident Response: Automation of incident response is not just beneficial; it’s essential for maintaining pace with the rapid evolution of the threat landscape. An impressive 61% of professionals advocate for automated response mechanisms to ensure quick and effective action against threats, highlighting the need for systems that can autonomously react to and mitigate potential breaches immediately.

Prioritize API Security: With 49% of survey participants concerned about API security, it’s clear that protecting these critical interfaces is a priority. Implement rigorous security protocols, including regular audits, robust access controls, and continuous monitoring, to safeguard APIs against unauthorized access and ensure the integrity of data flows.

Strengthen Identity and Access Management: Effective management of access rights is vital for preventing unauthorized access, a major concern for 59% of respondents. Enhancing identity and access management systems with advanced multi-factor authentication methods and zero trust principles can significantly secure sensitive data and systems against illicit access attempts.

Conduct Regular Security Audits: Adopt continuous compliance monitoring and utilize cloud-native tools for regular security audits to align with regulatory requirements and address vulnerabilities. This practice is essential for maintaining an up-to-date security posture and ensuring all systems and policies adhere to the highest standards.

Invest in Targeted Security Training: As 80% of respondents believe additional training is necessary, investing in specialized education programs for your team is crucial. Tailor training to address the unique challenges of cloud security, ensuring personnel are equipped to handle the latest threats and security technologies effectively.

Optimize Resource Management: Efficient cloud resource management is highlighted by 55% of professionals as key to reducing operational costs and preventing resource wastage. Utilize intelligent tools that optimize cloud resource allocation, ensuring optimal performance without compromising security.

Adopt a Centralized Security Management Platform: A unified security management platform can greatly simplify the oversight of diverse cloud services. With 96% of respondents finding such a platform helpful, it’s clear that centralizing security management helps with improving visibility across all cloud assets, simplifying the enforcement of security policies and accelerating response times.

These practices form the foundation of a proactive and resilient cloud security strategy, ensuring organizations can defend against today’s dynamic threat environment while preparing for future challenges.

Methodology & Demographics

The 2024 Cloud Security Report is based on an extensive survey of 411 cybersecurity professionals conducted in June 2024. The study explored how cloud user organizations adopt the cloud, their perceptions of cloud security evolution, and the best practices IT cybersecurity leaders prioritize in their cloud transition. The respondents encompass technical executives and IT security practitioners, providing a balanced representation of organizations of diverse sizes across a wide range of industries.

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THE GROWING CHALLENGE OF BRAND IMPERSONATION

Brand impersonation has become one of the most damaging threats facing organizations in the digital age. It involves malicious actors mimicking a brand’s identity across various online channels to deceive customers, employees, or partners. This can manifest in numerous forms, including look-alike domains, counterfeit websites, unauthorized social media profiles, fake mobile apps, and fake ads. The consequences are severe, ranging from reputational damage and loss of consumer trust to direct financial fraud and security breaches. As organizations increasingly rely on digital platforms for their operations and marketing, the need for robust brand protection has never been more critical.

Brand fraud protection is increasingly vital as fraud incidents rise, with 70% of consumers experiencing fraud at least once and 40% experiencing it multiple times, according to a global SAS study. This surge has led 89% of consumers to demand more robust safeguards from organizations. Critically, two-thirds of consumers are willing to switch providers if they experience fraud or if another company offers better protection, underscoring the importance of robust fraud defenses for retaining customers in a competitive market.

However, organizations face significant challenges in managing brand protection effectively:

1.Lack of Visibility Across Digital Channels: Brand impersonation often occurs across multiple platforms, including social media, websites, and search engines. Without comprehensive visibility, teams are unable to effectively monitor and manage all the channels where their brand might be at risk.

2.High Volume of Brand Mentions to Manage: With the vast amount of data generated online, distinguishing between legitimate mentions and potential threats is a significant challenge. Teams are often overwhelmed by the sheer volume of information, making it difficult to focus on the most critical issues.

3.Inability to Quickly Mitigate Brand Abuse: In today’s fast-paced digital environment, the speed at which a brand can detect and address impersonation or misuse is crucial. Many organizations struggle to respond swiftly to these threats, leading to prolonged exposure and potential damage.

4.Limited Time, Expertise, and Budget: Many organizations do not have the necessary resources— whether personnel, expertise, or budget—to dedicate to ongoing brand protection efforts. This limitation makes it difficult to sustain an effective brand protection strategy over time.

In this review, we will explore Fortra’s Digital Brand Protection Solution, a comprehensive suite designed to tackle these challenges head-on. We will dissect three core services—Domain Monitoring, social media protection, and counterfeit protection—each tailored to address specific types of digital brand abuse. By the end of this review, you will have a detailed understanding of how Fortra’s solution operates, its key features, and its competitive advantages in the cybersecurity market.

1.DOMAIN MONITORING: SAFEGUARDING THE FIRST LINE OF DIGITAL DEFENSE

What Is Fortra’s Domain Monitoring Service?

Fortra’s Domain Monitoring service is a vital component of their digital brand protection solution, designed to detect and mitigate threats associated with malicious web domain activities. Domain-based attacks, such as phishing sites, typosquatting, and look-alike domains, are some of the most common forms of brand impersonation. These attacks often serve as the initial vector for broader cyberattacks that target customers, employees, and other stakeholders.

Organizations face several key challenges when it comes to Domain Monitoring, which include the overwhelming noise generated by domain-related threats, making it challenging to detect real risks effectively. Additionally, there is a significant lack of visibility into the lifecycle of both new and existing domains that are used maliciously, hindering timely threat identification. Furthermore, many organizations struggle due to insufficient relationships within the digital ecosystem and a lack of knowledge necessary to mitigate domain threats quickly, coupled with limited expertise, time, and budget to dedicate to comprehensive Domain Monitoring efforts.

KEY FEATURES AND BENEFITS

Fortra’s Domain Monitoring service leverages a combination of automated and manual processes to provide comprehensive coverage across various domain-related threats. Key features include:

Daily Detection Across a Wide Variety of Domain Intelligence Sources: Fortra’s platform conducts daily scans of over 2,000 top-level domains (TLDs), including both gTLDs and ccTLDs, as well as SSL certificate registrations, passive DNS data, and DNS zone files, enabling it to detect a wide range of domain threats, including domain spoofing and look-alike domains. This ensures that any newly registered or modified domains that could harm your brand are quickly identified.

Human Curation and Threat Ranking: Detected domains are not only automatically flagged but also reviewed and monitored by expert analysts. These analysts rank the severity of threats based on various parameters, which includes changes to website content, WHOIS information, A-records, MX records, SSL certificates, and more. This hybrid approach reduces false positives and ensures that only the most relevant threats are escalated.

Rapid Takedown with Automated Alerts and Detailed Reports: One of the standout features of Fortra’s Domain Monitoring is its ability to facilitate rapid takedown of malicious domains. Leveraging an extensive network of trusted registrar partners and automated kill switches, Fortra ensures the fastest possible removal of threats.

This capability is crucial in minimizing the window of opportunity for threat actors to exploit compromised domains. The service can also strengthen internal security tools by providing additional intelligence to block malicious domains proactively. Clients receive timely alerts and comprehensive reports that provide insights into the severity and nature of the threats. The Domain Monitoring service is further enhanced when combined with Fortra’s Agari DMARC Protection, which helps organizations enforce email authentication protocols to prevent domain spoofing and email-based impersonation attacks. This integration provides a comprehensive defense against both domain and email-based threats.

COMPETITIVE ADVANTAGES

Fortra’s Domain Monitoring stands out in the market due to its blend of automation and expert analysis. Unlike many competitors that rely solely on automated systems, Fortra’s inclusion of human curation allows for more accurate threat prioritization and mitigation. This reduces the risk of false positives and ensures that security teams can focus on the most pressing issues. Additionally, Fortra’s established relationships with domain registrars and internet service providers (ISPs) enable quicker takedown of malicious domains, providing a critical edge in time-sensitive situations.

2.SOCIAL MEDIA PROTECTION: DEFENDING BRAND REPUTATION ACROSS DIGITAL PLATFORMS

What Is Fortra’s Social Media Protection Service?

Social media platforms have become a prime target for cybercriminals seeking to exploit brand identities. Fortra’s Social Media Protection service is designed to monitor and mitigate threats across the broad and evolving landscape of social media.

This service addresses issues ranging from account impersonation and financial scams to unauthorized use of brand assets and even physical threats to executives.

Social media platforms have become a prime target for cyber criminals seeking to exploit brand identities.

Organizations face significant challenges when defending against social media threats due to the vast and rapidly evolving landscape of social platforms. The high volume and variety of threats, such as impersonation, fraud, and data leaks, make it difficult for teams to efficiently identify and mitigate risks. Moreover, the broad reach and ease of use of social media enable threat actors to execute attacks quickly, often outpacing an organization’s ability to respond. Compounding these issues is the lack of established relationships with platform providers and proper access needed to swiftly take down harmful profiles and posts, making it challenging to protect the brand across all digital channels.

“Excellent organization and staff to deal with, the blanket price for unlimited take downs during an incident pays for itself quickly. When everything is working the time from detection to take down can be exceptional.” – IT Security Architect, Banking

KEY FEATURES AND BENEFITS

Fortra’s Social Media Protection service is comprehensive, covering a wide array of platforms and threat types:

•Broad Monitoring Across Major and Niche Platforms: Fortra continuously monitors a vast array of social media platforms, forums, and other online repositories. For example, the service collects data from top social media platforms such as Facebook, X, LinkedIn, Instagram, YouTube, and TikTok. It also constantly monitors hundreds of additional sources, including forums, blogs, gripe sites like Glassdoor, and repositories like GitHub, ensuring no stone is left unturned.

The service is designed to adapt to the dynamic nature of social media, ensuring that even new and emerging platforms are included in the monitoring process.

•Curation and Threat Assessment: Fortra uses a combination of sophisticated curation technology and human analysis to collect, identify, classify, and prioritize threats in posts, comments, profiles, and pages. This dual approach allows the service to distinguish between informational and actionable threats, reducing noise and false positives, and instead focusing on high-risk incidents. For example, executive impersonation or leaked credentials may trigger automatic mitigation, while less critical threats might be flagged for informational purposes.

•Optimized Takedown Processes: With strong relationships across social media platforms, Fortra’s team takes swift action to address identified threats, leveraging established protocols and platform specific processes to remove harmful content. The service is designed to ensure that actionable threats are dealt with promptly, minimizing the potential damage of social media threats on brand reputation.

COMPETITIVE ADVANTAGES

Fortra’s Social Media Protection service is distinguished by its deep integration with social media platforms and its ability to scale across a wide range of sources. Unlike competitors that may focus only on major platforms, Fortra’s solution extends to niche sites and forums, offering much broader coverage. Additionally, the service’s ability to finely tune threat response based on client-specific needs ensures that mitigation efforts are both effective and efficient.

3.COUNTERFEIT PROTECTION: SAFEGUARDING AGAINST FAKE GOODS AND FRAUDULENT ADS

What Is Fortra’s Counterfeit Protection Service?

Counterfeit goods and fraudulent advertisements are a significant threat to brands, especially in industries where intellectual property is a key asset. Fortra’s Counterfeit Protection service is designed to detect and mitigate the spread of counterfeit products and unauthorized use of brand assets across digital channels. Organizations face significant challenges in defending against counterfeit threats, particularly due to the scale and complexity of these attacks.

Counterfeit goods and fraudulent advertisements pose significant challenges for organizations due to the scale and complexity of these attacks.

One of the primary issues is the inability to quickly take down fake profiles, counterfeit ads, and fraudulent websites that damage brand reputation and result in financial losses. Additionally, there is often a lack of visibility across the multiple channels where these counterfeit activities occur, making it difficult to identify and mitigate real threats efficiently. Compounding these challenges are the limited expertise, time, and budget to monitor and manage counterfeit threats at scale, further hindering organizations’ ability to effectively protect their brand.

One of the primary issues is the inability to quickly take down fake profiles, counterfeit ads, and fraudulent websites that damage brand reputation and result in financial losses. Additionally, there is often a lack of visibility across the multiple channels where these counterfeit activities occur, making it difficult to identify and mitigate real threats efficiently. Compounding these challenges are the limited expertise, time, and budget to monitor and manage counterfeit threats at scale, further hindering organizations’ ability to effectively protect their brand.

KEY FEATURES AND BENEFITS

This service offers a robust set of features to combat counterfeit activities:

•Comprehensive Monitoring: Fortra continuously and broadly monitors social media profiles, domain registrars, search engines, and the open web for counterfeit marketing and websites. This ensures that any unauthorized use of brand logos, images, or content is quickly identified and addressed.

Counterfeit websites can damage brand reputation and result in financial losses.

•Detection and Scoring of Counterfeit Threats: The service employs automated tools to detect counterfeit sites and ads. Following detection, threats identified as malicious are reviewed by human analysts, who verify they are indeed counterfeit and not originating from your brand. Items are then scored based on the potential impact, with high-severity threats prioritized for immediate action.

•Effective Mitigation: Verified counterfeit threats are categorized and escalated for takedown. Fortra’s strong relationships with social media platforms, hosting providers, domain registrars, and search engines facilitate the rapid removal of counterfeit ads and look-alike domains, and the shutdown of infringing websites selling counterfeit goods.

COMPETITIVE ADVANTAGES

Fortra’s Counterfeit Protection service excels in its ability to monitor and mitigate threats across multiple channels simultaneously. Its comprehensive monitoring capabilities, combined with expert analysis, ensure that no counterfeit threat goes unnoticed. The service’s effectiveness is further enhanced by Fortra’s established takedown processes, which are faster and more reliable than those offered by many competitors.

CONCLUSION

In summary, Fortra’s digital brand protection solution is a robust and comprehensive service offering that addresses the multifaceted challenges of brand impersonation in today’s digital landscape. Each service we reviewed—Domain Monitoring, Social Media Protection, and Counterfeit Protection—provides targeted capabilities that together form a cohesive defense strategy for safeguarding brand integrity. Beyond the core services we reviewed, the Brand Protection solution can also include Mobile App Protection, Open Web Monitoring, and Source Code Monitoring, all contributing to comprehensive digital risk management.

Fortra’s PhishLabs Brand Protection service is designed for easy deployment, enabling organizations to integrate the system with minimal operational impact. The service continuously monitors various digital channels, including the open web, dark web, and social media, to detect threats like look-alike domains and counterfeit ads. A user-friendly portal simplifies threat management, allowing security teams to submit, monitor, and escalate threats efficiently.

We like that Fortra handles the entire threat mitigation process, reducing the workload on internal teams. Additionally, Fortra provides expert curation of incident data to ensure customers are only reviewing the legitimate threats that can impact their business, as well as a robust set of tools for incident management, including an executive dashboard, intuitive workflows, and detailed reporting APIs. These tools help organizations integrate digital threat intelligence directly into their existing security operations, enhancing overall situational awareness and response capabilities.

In conclusion, Fortra’s digital brand protection solution is a critical asset for any organization seeking to protect its brand from digital threats. With its blend of automated technology and expert analysis, Fortra offers a reliable, scalable, and effective defense against the growing threats targeting your brand.

ABOUT FORTRA

Fortra is a cybersecurity company like no other. We’re creating a simpler, stronger future for our customers. Our trusted experts and portfolio of integrated, scalable solutions bring balance and control to organizations around the world. We’re the positive changemakers and your relentless ally to provide peace of mind through every step of your cybersecurity journey. Learn more at fortra.com.

 

The post PRODUCT REVIEW: Fortra’s Digital Brand Protection Solution appeared first on Cybersecurity Insiders.

As Halloween approaches, there’s more to be afraid of than the typical ghosts and goblins. In the world of cybersecurity, a new unseen threat is lurking—Shadow AI. Unlike the spooky costumes we see during the season, Shadow AI causes real-world data nightmares, especially for unprepared organizations.

Shadow AI refers to the unauthorized use of AI tools and systems within an organization. Often, well-meaning employees eager to solve problems quickly turn to these tools without official approval or oversight from IT or data governance teams. While this may seem like a harmless shortcut, Shadow AI can lead to many unexpected business risks, including data security breaches, compliance violations, and operational inefficiencies. If left unchecked, these issues can lead to severe financial, legal, and reputational damage.

The most frightening thing about Shadow AI is that is much like a ghost, it operates outside the bounds of visibility and control. It is often hard to detect until it is too late, and by then, the damage may have already been done. Here we will explore the primary risks Shadow AI poses and offer actionable advice to protect organizations from the horrors of Shadow AI.

Business Risks and Compliance Nightmares

One of the scariest consequences of Shadow AI is the potential of insider threats. Unauthorized AI tools often lack encryption or monitoring, leaving sensitive company or customer data vulnerable to breaches. In fact, a survey by LayerX found that over 6% of employees have pasted sensitive data into generative AI tools without IT approval, putting their organizations at risk of data exfiltration. The unauthorized nature of these AI tools means organizations struggle to ensure data privacy and compliance, leaving them vulnerable to regulatory scrutiny and potentially devastating financial penalties.

That leads to another terrifying consequence of Shadow AI – compliance violations. When AI tools are used without formal approval, they often bypass important data privacy regulations, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). Beyond the risk of heavy fines and legal consequences, breaches of compliance can damage an organization’s reputation and destroy customer trust.

It is important to note that Shadow AI isn’t just a scary compliance or security risk – it can disrupt the day-to-day operations of an organization. By using unvetted tools, different departments may operate with conflicting AI systems, leading to inefficiencies and confusion. This slows down decision-making, creates duplicated efforts, and ultimately wastes valuable resources. It can also make it increasingly difficult to scale AI solutions across the business. If different departments adopt tools without centralized oversight, they often use models that aren’t interoperable, making it harder to consolidate AI efforts into a cohesive strategy. Instead of driving innovation, this can result in lost productivity and missed opportunities to leverage AI effectively.

Transforming AI from a Threat to an Asset

Fortunately, there are ways to protect your organization from the horrors of Shadow AI and transform AI into a strategic asset that drives growth rather than a liability. The key is to take proactive measures by implementing comprehensive AI governance frameworks and ensuring all AI tools are properly vetted, approved, and aligned with company policies.  By monitoring and auditing AI use regularly, organizations can prevent unauthorized AI tools from being deployed in the first place, eliminating many of the risks associated with Shadow AI.

It is also important to implement advanced access management systems and continuous monitoring tools to proactively prevent unauthorized access to sensitive data, data leakage and breaches. These systems can dynamically adjust access permissions based on the user’s role, location, and security posture, ensuring that sensitive data is accessible only by authorized individuals. This is crucial to ensure sensitive data is protected, even when AI tools are used.

But AI governance isn’t just about mitigating risk—it’s also about ensuring compliance. Companies should regularly audit their AI activities to ensure they’re adhering to data privacy regulations like GDPR and CCPA. With AI governance tools, businesses can automate this process, making it easier to track and compare AI activities to their governance policies.

The Halloween season serves as a great reminder that the real scares in business often come from the threats we don’t see—like Shadow AI – but it is important to keep top of mind year-round. Organizations can prepare for the risks of Shadow AI by implementing the right governance, security, and compliance measures. By taking a proactive approach, we can ensure the horrors of Halloween remain in our imaginations, not within our organizations.

 

The post Beware of Shadow AI Haunting Organizations This Halloween appeared first on Cybersecurity Insiders.

AI-based compliance and security management firm Chorology Inc., has introduced a tool aimed at helping businesses manage sensitive data in an increasingly complex regulatory environment. Chorology’s Compliance and Security Posture Enforcement Platform (CAPE) uses a unique AI-driven compliance engine called the Automated Compliance Engine (ACE) to identify, contextualize, and classify sensitive data across both structured and unstructured environments, ensuring that data can be effectively managed, even as regulations evolve.

With data security and compliance remaining a top priority for organizations. Traditional methods often struggle to keep up with the rapid growth and complexity of data, which is expected to reach 181 zettabytes by 2025. ACE addresses these challenges by utilizing Chorology’s proprietary AI technologies, including knowledge encoding and AI planning automation. This approach empowers companies to track and protect sensitive information efficiently, regardless of changes in regulatory mandates.

Chorology’s innovation also tackles the time-consuming process of responding to Data Subject Access Requests (DSARs), as required by regulations like the GDPR and CCPA. These requests, which are rising in volume, demand that companies disclose specific details about personal data collected, often within tight deadlines. ACE automates this process, offering significant time and cost savings while helping companies avoid fines that can reach millions of dollars.

ACE’s mandate-agnostic design also enables it to adapt to future compliance requirements without the need for frequent system upgrades. This single-scan approach to data compliance helps reduce operational costs, providing organizations with a streamlined way to handle regulatory challenges. CEO Tarique Mustafa highlights that the platform’s knowledge-based AI framework allows for precise data mapping and classification, offering organizations a sustainable way to stay compliant as new regulations emerge.

With this tool, Chorology aims to set a new standard for AI-based data compliance and security, helping organizations safeguard their data and remain agile in a rapidly evolving regulatory landscape.

 

The post Groundbreaking AI Engine to Transform Data Compliance and Security Management appeared first on Cybersecurity Insiders.

Insurance companies from different sectors are striving to automate and streamline policy management, their critical business aspect, so insurance policy management software is now gaining momentum. The insurance policy software market, which was estimated at $4.03 billion in 2024, is going to reach $ 7.58 billion by 2031, according to Verified Market Research.

An insurance policy management system can provide many useful functionalities to help insurance companies operate more efficiently, such as centralized policy document repositories for convenient data storage, templates for quicker policy creation, and analytics for policy performance tracking. Since a system stores policyholder data, it should also have robust cybersecurity capabilities to resist different types of threats.

This article highlights four security features you should look for when selecting an insurance policy management system to implement.

The importance of secure insurance policy management software

Insurance policy management systems process and store vast volumes of data belonging to policyholders or related to their policies, ranging from policy sign-up documents to endorsement documents and insurance claims payout records. Data breach and loss of sensitive information can cause many negative consequences:

Regulatory fines

If an insurer fails to maintain the security of policyholder data, the company risks receiving a multi-million fine from a regulator, which can negatively affect its financial health. In 2023, for example, the Swedish regulator IMY fined an insurance company Trygg-Hansa for more than 3 million euros due to IT security violations that put the data of 650,000 customers at risk.

Identity theft

Compromised or stolen policyholder data can be utilized by malefactors for various unlawful purposes. For instance, criminals can use personal or financial information belonging to policyholders to open new credit cards, take over user accounts, or make purchases online.

Reputational damage

Maintaining customer trust is critical in the insurance industry, as customers will simply not put their assets and health in the hands of an insurer they cannot rely on. Unfortunately, customer trust is very easy to lose. To maintain it, insurers should protect policyholder data by all means, which is why investing in secure insurance policy management software is critical.

Which security features to consider in an insurance policy management system?

To ensure the security of a policy management system, an insurance company needs to look for the following features in platform solutions or make sure to equip their custom software with them:

Secure login and authentication

User authentication is a critical element of an insurance policy management system’s security architecture, helping to protect sensitive data and functionality from unauthorized access. Insurance policy management systems can be equipped with single-, two-, and three-factor authentication.

Single-factor authentication can be considered relatively weak in terms of security, as it requires only one confirmation (such as entering a digital password). Two-factor authentication (2FA) adds one more security layer and can require additional verification (via biometrics, SMS, etc.) beyond simple password entry.

Nonetheless, we recommend companies from security-sensitive industries, such as the insurance sector, consider implementing three-factor authentication (3FA). It involves using one more identity factor (such as a crypto key) so that an insurer can maximize the security of policyholder data.

Role-based access control

Implementing role-based access control (RBAC) is another way to prevent unwanted parties from accessing the insurance policy management system’s functionality and policyholder data. This security mechanism involves setting permissions granting or restricting users’ access and ability to use the software.

The idea behind RBAC is to provide users (such as insurance agency employees) with the minimum access level required to do their jobs. For example, a user with the role of “an underwriter” can only use underwriting tools and necessary data, while “an agent” can only have access to policy management functionality, and so on. Even if some user account gets compromised, a malefactor will not be able to get access to an entire system, but only its part, which will help minimize the attack’s consequences.

One of the efficient ways to implement the RBAC mechanism and put it into work is to integrate an insurance policy management system with identity and access management (IAM) software, such as AWS IAM or Oracle IAM. By using IAM solutions, insurance companies can manage the access of even thousands of users easily.

Digital signatures

Digital signatures are becoming increasingly widespread across multiple industries, and the insurance sector is no exception. A digital signature is a virtual cryptographic stamp that stores a unique hash of a document that it’s bound to. Just like a handwritten signature, a digital one is used to provide legal validity for documents. Moreover, a digital signature has an additional security function.

Digital signatures allow insurers to track all actions taken with a policy document from when this signature was created. They record all critical information – who initiated the document, who signed it, and who edited it, so they can be used to track any unauthorized access attempts. Since this allows an insurer to track data security violations more closely, using an insurance policy management system complemented with a digital signature is recommended.

User account lockout

Hackers who want to penetrate the insurance policy management system can use a simple yet effective brute-force attack. It involves “guessing” the correct login credentials, passwords, or encryption keys to take over a user account.

Automated user account lockout functionality allows insurers to reduce the risk of a successful brute-force attack. This feature can trigger the automated lockout of an account after a certain number of unsuccessful attempts to log in to the insurance policy management system. If necessary, a locked user account can be reopened automatically after a specific waiting period.

Final thoughts 

A robust insurance policy management system can provide many valuable capabilities, ranging from policy issuance and endorsement features to policy analytics and reporting. It should also include cybersecurity functionalities to be able to protect policyholder data against breach and theft. User authentication, role-based information access, digital signature, and automated user account lockout are just some capabilities that can be useful in this regard.

To select a policy management system that would suit its unique security needs, an insurance company can turn to experienced third-party developers. If there is no suitable solution on the market, developers can help an insurer build an insurance policy management system with tailored security mechanisms from scratch.

 

 

The post Must-have security features in insurance policy management software appeared first on Cybersecurity Insiders.

The recent cyberattack against Sea-Tac Airport highlights a shift in the cybersecurity landscape—from focusing primarily on data theft and related fallout to understanding the real-world impact of service disruptions. Increasingly, cyber attackers are targeting essential services and critical infrastructure, seriously impacting governments, businesses, and consumers.

An Incomplete Cybersecurity Paradigm

Many organizations today focus on breach prevention, patching vulnerabilities, and threat modeling, overlooking the potential business impact of service disruptions deemed too improbable to consider, despite their potential to cripple business operations. When the hacker group Rhysida executed a ransomware attack on the Port of Seattle/Seattle-Tacoma International Airport (SEA), or Sea-Tac, they accessed computer systems and encrypted some data access. To block further malicious activities, Sea-Tac disconnected their systems from the internet but refused to pay the ransom. While an appropriate response, this also significantly impacted port services, including check-in kiosks, Wi-Fi, ticketing, the Port of Seattle website, baggage, reserve parking, and the flySEA app. 

Similarly, the ransomware attack on Colonial Pipeline resulted in a days-long shutdown, impacting consumers and airlines along the East Coast due to fears of gas shortages and jet fuel shortages. The DarkSide hacker group accessed the Colonial Pipeline network, stole 100 gigabytes of data and infected the network. Colonial Pipeline chose to pay for a decryption key that enabled the company to resume normal operations, but the business impact was still significant. The ongoing healthcare system breaches are even more disturbing. Recently, ALPHV Blackcat infiltrated Change Healthcare, stole six terabytes of data and crippled financial operations for hospitals, insurers, pharmacies, and medical groups across the country. This attack directly impacted patients, delaying prescription fulfillment and care scheduling. Change Healthcare and parent company UHG estimate the overall breach costs could exceed $1 billion, comprising cyber impacts, medical expenses, and substantial legal fees. 

Focusing on Business Impact

Each of these attacks highlights why organizations cannot concentrate exclusively on vulnerability management or the probability of an event. Attackers increasingly target service availability, not just data theft. While each of these cases involved data theft, data loss is only a small part of the problem. When key technologies, such as networks or supply chains, fail, the resulting business impact may be massive. For instance, the CrowdStrike outage impacted organizations worldwide, costing Fortune 500 companies $5.4 billion in damages. To prepare for and mitigate the impact of such incidents, organizations must assess how similar disruptions could affect business operations, revenue, and customer trust. Gartner’s Hype Cycle for Cyber-Risk Management emphasizes the need to assess the financial impact of disruptions when making decisions about security investments and resilience efforts. 

A Cost-Benefit Analysis

It’s time for organizations to adopt a cost-benefit analysis approach to risk and resilience that aligns all stakeholders, from CISOs to the Board of Directors. This analysis must include evaluating the costs of implementing security measures against the potential benefits and risk reductions they provide. This involves identifying direct (hardware, software, personnel, training, ongoing maintenance) and indirect costs (productivity impacts and opportunity costs) and weighing them against potential benefits, such as a reduced likelihood of a successful breach, lower potential losses from incidents, improved customer trust, and compliance with regulations. 

A cost-benefit analysis enables your organization to better prepare for service disruptions (even if the probability of a specific incident occurring is technically low). No organization is immune from disruption, whether due to a cyber breach, a severe weather event, a worker strike, or an issue with a software update or a cloud service provider. The only way to prepare for such events is to increase resilience in your organization. 

Resilience strategies require time and money, but are essential for mitigating the impact of cyber disruptions and other incidents. Such strategies help leaders understand the costs that will reduce the impact of an incident, what costs cyber insurance may cover, and the potential losses your business could incur.

Practical Steps to Strengthen Resilience

For organizations seeking to improve resilience to critical service disruptions, here are five steps to get started: 

1.Identify mission-critical and core business functions and cyber risks that could impact these functions. Look for:

  • Which things drive value at your organization? 
  • What assets support them? 
  • What can’t your organization function without? 
  • What data must be protected at all costs?

The answers to these questions help you identify your mission-critical functions and determine where gaps exist that put those things at risk.

2.Analyze your risks from a financial perspective. Once you have identified risk scenarios, you can begin the process of systematically measuring their potential impact, estimating their likelihood, and quantifying the degree organization’s susceptibility to a successful attack.

3.Respond to identified risks. Prioritize your controls to reduce the likelihood of a risk occurring or reduce the impact if it does occur. Deploy multiple techniques to transfer, avoid, or mitigate your risks, such as using a managed security service provider (MSSP), transferring risk through cyber insurance, or taking a business venture or assets offline because the risk exceeds your tolerance level.

4.Manage your risk over time. Continue refining your risk analysis by tracking ongoing risk reductions as your control sets become more mature and the threat landscape changes. 

5.Communicate your risks. Translate risks into business terms your organization understands, enabling alignment with key stakeholders about how security controls help the entire company.

These steps sound simple, but they offer your organization a way to examine where business functions have real vulnerabilities and decide how to best address them.

A Continuous Cyber Risk Journey

Shifting your cybersecurity focus from breach to impact requires your organization to adopt a comprehensive cyber risk management program. This is an ongoing process that begins with an assessment, using established cybersecurity frameworks to identify control gaps and create a system of record across various functions and locations. Using this information, you can quantify risk and prioritize your mitigation strategy based on the potential impacts on your business. This cycle continually repeats, with communication occurring at every step to keep stakeholders informed and aligned. This ongoing dialogue helps secure buy-in and budget approvals and is integral to making cyber risk management a dynamic, evolving journey rather than a one-time effort.

 

 

The post How to Shift Your Cybersecurity Focus from Breach to Impact (& Manage Risk) appeared first on Cybersecurity Insiders.

The recent cyberattack against Sea-Tac Airport highlights a shift in the cybersecurity landscape—from focusing primarily on data theft and related fallout to understanding the real-world impact of service disruptions. Increasingly, cyber attackers are targeting essential services and critical infrastructure, seriously impacting governments, businesses, and consumers.

An Incomplete Cybersecurity Paradigm

Many organizations today focus on breach prevention, patching vulnerabilities, and threat modeling, overlooking the potential business impact of service disruptions deemed too improbable to consider, despite their potential to cripple business operations. When the hacker group Rhysida executed a ransomware attack on the Port of Seattle/Seattle-Tacoma International Airport (SEA), or Sea-Tac, they accessed computer systems and encrypted some data access. To block further malicious activities, Sea-Tac disconnected their systems from the internet but refused to pay the ransom. While an appropriate response, this also significantly impacted port services, including check-in kiosks, Wi-Fi, ticketing, the Port of Seattle website, baggage, reserve parking, and the flySEA app. 

Similarly, the ransomware attack on Colonial Pipeline resulted in a days-long shutdown, impacting consumers and airlines along the East Coast due to fears of gas shortages and jet fuel shortages. The DarkSide hacker group accessed the Colonial Pipeline network, stole 100 gigabytes of data and infected the network. Colonial Pipeline chose to pay for a decryption key that enabled the company to resume normal operations, but the business impact was still significant. The ongoing healthcare system breaches are even more disturbing. Recently, ALPHV Blackcat infiltrated Change Healthcare, stole six terabytes of data and crippled financial operations for hospitals, insurers, pharmacies, and medical groups across the country. This attack directly impacted patients, delaying prescription fulfillment and care scheduling. Change Healthcare and parent company UHG estimate the overall breach costs could exceed $1 billion, comprising cyber impacts, medical expenses, and substantial legal fees. 

Focusing on Business Impact

Each of these attacks highlights why organizations cannot concentrate exclusively on vulnerability management or the probability of an event. Attackers increasingly target service availability, not just data theft. While each of these cases involved data theft, data loss is only a small part of the problem. When key technologies, such as networks or supply chains, fail, the resulting business impact may be massive. For instance, the CrowdStrike outage impacted organizations worldwide, costing Fortune 500 companies $5.4 billion in damages. To prepare for and mitigate the impact of such incidents, organizations must assess how similar disruptions could affect business operations, revenue, and customer trust. Gartner’s Hype Cycle for Cyber-Risk Management emphasizes the need to assess the financial impact of disruptions when making decisions about security investments and resilience efforts. 

A Cost-Benefit Analysis

It’s time for organizations to adopt a cost-benefit analysis approach to risk and resilience that aligns all stakeholders, from CISOs to the Board of Directors. This analysis must include evaluating the costs of implementing security measures against the potential benefits and risk reductions they provide. This involves identifying direct (hardware, software, personnel, training, ongoing maintenance) and indirect costs (productivity impacts and opportunity costs) and weighing them against potential benefits, such as a reduced likelihood of a successful breach, lower potential losses from incidents, improved customer trust, and compliance with regulations. 

A cost-benefit analysis enables your organization to better prepare for service disruptions (even if the probability of a specific incident occurring is technically low). No organization is immune from disruption, whether due to a cyber breach, a severe weather event, a worker strike, or an issue with a software update or a cloud service provider. The only way to prepare for such events is to increase resilience in your organization. 

Resilience strategies require time and money, but are essential for mitigating the impact of cyber disruptions and other incidents. Such strategies help leaders understand the costs that will reduce the impact of an incident, what costs cyber insurance may cover, and the potential losses your business could incur.

Practical Steps to Strengthen Resilience

For organizations seeking to improve resilience to critical service disruptions, here are five steps to get started: 

1.Identify mission-critical and core business functions and cyber risks that could impact these functions. Look for:

  • Which things drive value at your organization? 
  • What assets support them? 
  • What can’t your organization function without? 
  • What data must be protected at all costs?

The answers to these questions help you identify your mission-critical functions and determine where gaps exist that put those things at risk.

2.Analyze your risks from a financial perspective. Once you have identified risk scenarios, you can begin the process of systematically measuring their potential impact, estimating their likelihood, and quantifying the degree organization’s susceptibility to a successful attack.

3.Respond to identified risks. Prioritize your controls to reduce the likelihood of a risk occurring or reduce the impact if it does occur. Deploy multiple techniques to transfer, avoid, or mitigate your risks, such as using a managed security service provider (MSSP), transferring risk through cyber insurance, or taking a business venture or assets offline because the risk exceeds your tolerance level.

4.Manage your risk over time. Continue refining your risk analysis by tracking ongoing risk reductions as your control sets become more mature and the threat landscape changes. 

5.Communicate your risks. Translate risks into business terms your organization understands, enabling alignment with key stakeholders about how security controls help the entire company.

These steps sound simple, but they offer your organization a way to examine where business functions have real vulnerabilities and decide how to best address them.

A Continuous Cyber Risk Journey

Shifting your cybersecurity focus from breach to impact requires your organization to adopt a comprehensive cyber risk management program. This is an ongoing process that begins with an assessment, using established cybersecurity frameworks to identify control gaps and create a system of record across various functions and locations. Using this information, you can quantify risk and prioritize your mitigation strategy based on the potential impacts on your business. This cycle continually repeats, with communication occurring at every step to keep stakeholders informed and aligned. This ongoing dialogue helps secure buy-in and budget approvals and is integral to making cyber risk management a dynamic, evolving journey rather than a one-time effort.

 

 

The post How to Shift Your Cybersecurity Focus from Breach to Impact (& Manage Risk) appeared first on Cybersecurity Insiders.

Business decisions hinge on well-calculated risk and high-quality, timely data. Leaders must continually interpret this data, anticipate future needs and solutions, and calculate the associated costs. Ensuring the business has the right skills and resources to provide relevant services and make a profit is a complex balancing act.  

However, cyber risk presents a unique challenge: being able to communicate cyber risk in business terms and relate its role to the business in making money. The role of the Chief Information Security Officer (CISO) bears immense responsibility, often leading to feelings of pressure and isolation due to the potential damage of cyber threats. But only by minimizing cyber risk and building cyber resilience can any organization thrive in today’s unpredictable and often inhospitable digital environment.    

In contrast, most employees who work in other parts of the organization are usually oblivious to the implications of a cyber incident. In the worst-case scenario, a severe cyber-attack could cripple an organization. So, although cyber risk is often oversimplified, it’s a critical concern for organizations in all industries.

Lack of objectivity in cybersecurity risk analysis

Since the inception of cybersecurity risk, security teams have struggled to accurately quantify cyber risk and clearly communicate it to the business and to the board. As many people who have tried to achieve this know, it frequently created a huge gap in understanding. Security teams have often relied on subjective data to make their case, leading to inaccuracies and lack of hard evidence. Despite well-researched studies, these approaches can be subjective and biased, potentially skewing data to fit a narrative rather than adopting a scientific approach. This can result in ill-informed decisions and suboptimal actions that later manifest into serious consequences.

When one astute board member starts asking smart questions, the pack of cards can quickly collapse. They might ask how risks are rated and how separate or connected they are. Is the rating system linear? What does each risk depend on? If you add a few new risks, does the system stay upright?  

Let’s be honest, much of this risk assessment has been based on guesstimates. I’ve been working in the security sector for more than 25 years and I still haven’t worked with an organization of any size, shape or sophistication that has implemented a robust, peer-tested cyber risk program. It’s time for business leaders and boards to demand cyber risk to be conducted thoroughly.  

Embedding CRQ into business strategy

Cyber Risk Quantification (CRQ) is a standardized approach for objectively assessing cyber risk exposure and potential outcomes of a cybersecurity incident in business-related terms. Various CRQ models exist, but most consider common elements such as key assets, likely scenarios, threat environment, potential business loss, mitigation time and cost, potential regulatory fines and penalties, and impact on business reputation.

Today, just a few regulated industries make CRQ mandatory. However, I’m confident this movement will grow even more as more organizations and sectors will do this in the months and years to come. Deloitte’s research has found that too many companies have no CRQ program in place. And those that do struggle to use it to drive business action. CRQ is a “nascent” market, according to Forrester, but it’s one that “will fundamentally revolutionize the way that security leaders engage with boards and executives to discuss cybersecurity.”  

I agree 100%. I’m of the strong opinion that organizations should adopt CRQ as a mandatory strategy to protect their assets, employees, customers, and reputation. CRQ is a business enabler and accelerator to unlock business growth. Organizations that master it will gain genuine competitive advantages. This is because CRQ:

1. Aligns cybersecurity with business risks to give people a common language to discuss strategy

2. Bolsters organizational robustness by converting subjective risk models to objective evaluations

3. Guides capital investment decisions, assisting in risk capital allocation and measurement of return on investment (ROI)

4. Quantifies risk for potential moves, promoting better-informed and calculated risk-taking decisions

5. Can lower cyber insurance premiums by accurately defining risk based on evidence

6. Serves as a competitive edge, helping safeguard the organization and seize strategic opportunities

7. Enables fast decision-making by providing real-time analysis, anticipating a future with automated risk reporting and on-demand scenario analysis.

Ready to take the plunge?

I believe that CRQ can offer huge rewards for organizations that implement and run it well. Before getting started, here are the main points to consider:

• CRQ aims to refine risk management through gradual evolutionary changes, not drastic revolutionary ones, to understand the effects of each modification

• Success is tied to stakeholder support and effective implementation

• It’s a technological venture as well as an organizational transformation

• Choosing the right partner is key; an experienced team can offer deep knowledge of risk landscape and mitigation strategies, ensuring effective implementation of CRQ

• Be cautious of oblique solutions – data used in risk prediction should be relevant and high-quality. Ensure your CRQ partner understands your threat landscape, assets, and business objectives, and is clear about the variables in the CRQ analysis.

The escalating cyber threat landscape has long been a wake-up call to every organization to prioritize cyber risk. Gone are the days when it was sufficient to use subjective measures to protect IT systems, data, and reputations. It’s now crucial to elevate CRQ as a strategic priority and connect it (and give it parity) with the way that other organizational risks are reported on. The board and the CISO must work together to minimize risk by quantifying it across the business, and ensure that the organization is resilient and successful, regardless of the cyber threats they face.

The post Unlocking Business Growth: The Need for Cyber Risk Quantification appeared first on Cybersecurity Insiders.

Business decisions hinge on well-calculated risk and high-quality, timely data. Leaders must continually interpret this data, anticipate future needs and solutions, and calculate the associated costs. Ensuring the business has the right skills and resources to provide relevant services and make a profit is a complex balancing act.  

However, cyber risk presents a unique challenge: being able to communicate cyber risk in business terms and relate its role to the business in making money. The role of the Chief Information Security Officer (CISO) bears immense responsibility, often leading to feelings of pressure and isolation due to the potential damage of cyber threats. But only by minimizing cyber risk and building cyber resilience can any organization thrive in today’s unpredictable and often inhospitable digital environment.    

In contrast, most employees who work in other parts of the organization are usually oblivious to the implications of a cyber incident. In the worst-case scenario, a severe cyber-attack could cripple an organization. So, although cyber risk is often oversimplified, it’s a critical concern for organizations in all industries.

Lack of objectivity in cybersecurity risk analysis

Since the inception of cybersecurity risk, security teams have struggled to accurately quantify cyber risk and clearly communicate it to the business and to the board. As many people who have tried to achieve this know, it frequently created a huge gap in understanding. Security teams have often relied on subjective data to make their case, leading to inaccuracies and lack of hard evidence. Despite well-researched studies, these approaches can be subjective and biased, potentially skewing data to fit a narrative rather than adopting a scientific approach. This can result in ill-informed decisions and suboptimal actions that later manifest into serious consequences.

When one astute board member starts asking smart questions, the pack of cards can quickly collapse. They might ask how risks are rated and how separate or connected they are. Is the rating system linear? What does each risk depend on? If you add a few new risks, does the system stay upright?  

Let’s be honest, much of this risk assessment has been based on guesstimates. I’ve been working in the security sector for more than 25 years and I still haven’t worked with an organization of any size, shape or sophistication that has implemented a robust, peer-tested cyber risk program. It’s time for business leaders and boards to demand cyber risk to be conducted thoroughly.  

Embedding CRQ into business strategy

Cyber Risk Quantification (CRQ) is a standardized approach for objectively assessing cyber risk exposure and potential outcomes of a cybersecurity incident in business-related terms. Various CRQ models exist, but most consider common elements such as key assets, likely scenarios, threat environment, potential business loss, mitigation time and cost, potential regulatory fines and penalties, and impact on business reputation.

Today, just a few regulated industries make CRQ mandatory. However, I’m confident this movement will grow even more as more organizations and sectors will do this in the months and years to come. Deloitte’s research has found that too many companies have no CRQ program in place. And those that do struggle to use it to drive business action. CRQ is a “nascent” market, according to Forrester, but it’s one that “will fundamentally revolutionize the way that security leaders engage with boards and executives to discuss cybersecurity.”  

I agree 100%. I’m of the strong opinion that organizations should adopt CRQ as a mandatory strategy to protect their assets, employees, customers, and reputation. CRQ is a business enabler and accelerator to unlock business growth. Organizations that master it will gain genuine competitive advantages. This is because CRQ:

1. Aligns cybersecurity with business risks to give people a common language to discuss strategy

2. Bolsters organizational robustness by converting subjective risk models to objective evaluations

3. Guides capital investment decisions, assisting in risk capital allocation and measurement of return on investment (ROI)

4. Quantifies risk for potential moves, promoting better-informed and calculated risk-taking decisions

5. Can lower cyber insurance premiums by accurately defining risk based on evidence

6. Serves as a competitive edge, helping safeguard the organization and seize strategic opportunities

7. Enables fast decision-making by providing real-time analysis, anticipating a future with automated risk reporting and on-demand scenario analysis.

Ready to take the plunge?

I believe that CRQ can offer huge rewards for organizations that implement and run it well. Before getting started, here are the main points to consider:

• CRQ aims to refine risk management through gradual evolutionary changes, not drastic revolutionary ones, to understand the effects of each modification

• Success is tied to stakeholder support and effective implementation

• It’s a technological venture as well as an organizational transformation

• Choosing the right partner is key; an experienced team can offer deep knowledge of risk landscape and mitigation strategies, ensuring effective implementation of CRQ

• Be cautious of oblique solutions – data used in risk prediction should be relevant and high-quality. Ensure your CRQ partner understands your threat landscape, assets, and business objectives, and is clear about the variables in the CRQ analysis.

The escalating cyber threat landscape has long been a wake-up call to every organization to prioritize cyber risk. Gone are the days when it was sufficient to use subjective measures to protect IT systems, data, and reputations. It’s now crucial to elevate CRQ as a strategic priority and connect it (and give it parity) with the way that other organizational risks are reported on. The board and the CISO must work together to minimize risk by quantifying it across the business, and ensure that the organization is resilient and successful, regardless of the cyber threats they face.

The post Unlocking Business Growth: The Need for Cyber Risk Quantification appeared first on Cybersecurity Insiders.

Just as cybersecurity threats have grown in scale and intensity over the past two decades, awareness efforts have evolved to reflect the current security challenges we face as a nation and global citizens. Cybersecurity is no longer just about updating antivirus software or being cautious online. It now involves navigating a new wave of increasingly complex and insidious threats to our cybersecurity that extend into physical security. Addressing these challenges is not a task for a few, but it requires coordinated and collective action from government, industry and the public. Each one of us has a role to play in this collective defense.

Secure Our World

In 2004, the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance launched Cybersecurity Awareness Month, dedicating October to collaboration between public and private sectors. This initiative emphasizes that businesses, the government and consumers all play vital roles in cyber defense and raises awareness about practicing cyber resilience together.

CISA’s ongoing awareness program, themed “Secure Our World,” provides education and resources to a variety of audiences. While awareness is foundational to this campaign, there is a growing emphasis on taking daily actions to mitigate the ongoing risks associated with networked devices, applications and digital assets in our connected world.

CISA’s “Secure Our World” messages have successfully generated national and global discussions about cyber threats. As technology advances, more collective action will be necessary. Education, training and awareness programs equip citizens with the resources they need to stay safe online, and taking action is the next critical step.  

Cybersecurity Starts at Home

In the government sector, cyber resilience is crucial, yet our homes and families are often overlooked in discussions of cyber protection and can be the weakest link in the cyber ecosystem. While awareness is important, we also need actionable steps that empower everyone to translate that awareness into practice.

Cybersecurity Awareness Month 2024 focuses on four steps businesses and consumers can take to improve online safety:  

  1. Use strong passwords and a password manager  
  2. Enable Multi-Factor Authentication (MFA) 
  3. Recognize and report phishing attempts 
  4. Keep software updated  

Though these steps may seem straightforward, they come with challenges.  

Evolving Threat Landscape: Distributed Work Environments and Sophisticated Attacks

Cybercriminals are becoming increasingly sophisticated, breaking historically secure solutions and inflicting damage on vulnerable organizations across various sectors. IT leaders struggle to maintain effective defenses against emerging threat vectors, as technology evolves. 

The rise of distributed remote work environments has exponentially increased the number of endpoints and remote locations – such as home offices, websites, applications and systems – requiring identity verification, access controls and full end-to-end encryption. With cloud services and remote users, the traditional network perimeter has vaporized, exposing more attack surfaces within organizations.   

A global survey of more than 800 IT and security leaders reveals that cyber attacks are becoming more complex, with 95% of respondents stating that cyber attacks are more sophisticated than ever before. Additionally, 92% of IT leaders report that cyber attacks occur more frequently now than they did a year ago. In 2024, security is proving to be increasingly complex with higher stakes than ever. 

The rise in remote work and advancements in Artificial Intelligence (AI) have further amplified the believability and frequency of social engineering attacks and other cyber tactics. For example, AI-generated voice cloning has become remarkably accurate and can be generated in real-time, making it easier than ever for cybercriminals to deceive their victims.

Turning Cybersecurity Awareness into Action

The human element is often the most error-prone element of the attack chain. Verizon’s 2024 Data Breach Investigations Report reveals that 68% of breaches involved a non-malicious human element, such as a person falling victim to a social engineering attack or making an error. A multi-faceted approach is essential for enterprises to translate awareness into action:

  • Implement strict access controls: Ensure employees have only the access necessary to perform their duties to reduce access to an organization’s sensitive data and accounts and minimize the opportunity for lateral movement by an attacker. 
  • Regularly review and update permissions: Align access rights with current job functions and organizational changes. Regularly reviewing permissions and promptly revoking access that is no longer needed due to transfers or departures helps to mitigate risks.
  • Utilize a Privileged Access Management (PAM) solution: Secure and monitor access to sensitive systems and data to reduce the risk of cyber attacks and defend against both internal and external threat vectors. 
  • Adopt a zero-trust security model: Continuously verify the identity and authorization of every user, regardless of their location or device. This model prioritizes the principle of ‘never trust, always verify,’ necessitating continuous validation of every user, device and connection to address insider threats and other cyber risks.  

Working Together – Toward a Safer Future

As the threat environment escalates with emerging technology and cyber warfare, action becomes the vital focus. Regulations like FedRAMP and StateRAMP, executive orders concerning zero trust and AI, and National Institute of Standards and Technology (NIST) controls, demonstrate government initiatives to strengthen cyber defenses. While enterprises and public organizations have emphasized basic cyber hygiene, privacy and data security measures for years, continued support from industry and government is crucial to elevate cybersecurity to the forefront of American consciousness.

Together, let’s make this October Cybersecurity Awareness Action Month.

 

The post It’s Time to Take Action This Cybersecurity Awareness Month appeared first on Cybersecurity Insiders.