The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

According to the Open Web Application Security Project (OWASP, 2019), broken object-level authorization (BOLA) is the most significant vulnerability confronting modern application programming interfaces (APIs). It can be exciting to pursue innovations in the API area, but while doing so, programmers must ensure that they are adequately attentive to security concerns and that they develop protocols that can address such concerns. This article will describe the problem of BOLA and its consequences, and then it will present potential actions that can be taken to solve the problem.

The problem

​OWASP (2019) indicates the following regarding BOLA: “Attackers can exploit API endpoints that are vulnerable to broken object-level authorization by manipulating the ID of an object that is sent within the request” (para. 1). For example, a hacker may access information regarding how various shops make requests to an e-commerce platform. The hacker may then observe that a certain pattern exists in the codes for these requests. If the hacker can gain access to the codes and has the authorization to manipulate them, then they could establish a different endpoint in the code and thereby redirect all the data to themselves.

The exploitation of BOLA vulnerabilities is very common because, without the implementation of an authorization protocol, APIs essentially have no protection whatsoever against hackers. To attack this kind of APIs, the hacker only needs the capability to access request code systems and intercept data by manipulating the codes, which can be done rather easily by anyone who has the requisite skills and resources (Viriya & Muliono, 2021). APIs that do not have security measures in place are thus simply hoping that no one will know how to conduct such an attack or have the desire to do so. Once a willing hacker enters the picture, however, the APIs would have no actual protections to stop the hacker from gaining access to the system and all the data contained within it and transmitted across it.

The consequences

​BOLA attacks have significant consequences in terms of data security: “Unauthorized access can result in data disclosure to unauthorized parties, data loss, or data manipulation. Unauthorized access can also lead to full account takeover” (OWASP, 2019, para. 3). In short, BOLA attacks produce data breaches. Stories about data breaches are all too common in the news, with a very recent one involving a healthcare organization in Texas (Marfin, 2022). While not all data breaches are the result of BOLA attacks, many of them are, given that BOLA is a very common vulnerability in APIs. The specific consequences of a successful BOLA attack, as well as the magnitude of those consequences, would depend on the target of the attack.

For example, if the target is a healthcare organization, then the data breach could lead to hackers gaining access to patients' private health insurance. If the target is a bank, then the hackers would likely be able to access customers’ social security numbers. If the target is an e-commerce website, then data regarding customers’ credit card numbers and home addresses would be compromised. In all cases, the central consequence of a BOLA attack is that hackers can gain access to personal information due to a lack of adequate security measures within the APIs in question.

The solution

​The solution to BOLA is for programmers to implement authorization protocols for accessing any data or codes within an API. As OWASP (2019) indicates, prevention of BOLA will require the implementation of “an authorization mechanism to check if the logged-in user has access to perform the requested action on the record in every function that uses input from the client to access a record in the database” (para. 9).

BOLA vulnerability essentially has to do with APIs and assuming that if a user has access to the information required to make a request, then they must automatically be authorized to make that request. This assumption is obviously fallacious since hackers can gain access to the information and then use it to manipulate the API even though they have no actual authorization to do so.

Therefore, preventing BOLA vulnerability requires a system that not only responds to the user’s inputs but is also able to verify whether the user is authorized to perform the desired actions (Blokdyk, 2022). For example, the system may require an external password that a hacker would not be able to find simply by perusing data and information within the API itself.

The solution to BOLA, then, is straightforward one. APIs currently focus on object IDs for authenticating requests, which is altogether inadequate from a data security standpoint. To prevent BOLA, APIs must track the users themselves and focus on ensuring that users are properly authorized to make requests, take actions, and provide inputs within the system. The BOLA vulnerability is based entirely on the fact that programmers often fail to implement such a protocol. Such implementation would eliminate the entirety of the vulnerability insofar as hackers will then not be able to access and manipulate target APIs.

Perhaps BOLA is thus a case study in humility. As programmers explore new frontiers of modern APIs, they must also ensure that they do not neglect the basics. The implementation of user authorization protocols to prevent BOLA vulnerability must be understood as a foundational element for any sound API, and doing so will address a key OWASP priority. 

References

Blokdyk, G. (2022). User authentication and authorization. 5STARCooks.

Marfin, C. (2022, July 12). Tenet Healthcare faces lawsuit after data breach affects 1.2 million ​patients. Dallas Morning News. ​​https://www.dallasnews.com/news/courts/2022/07/12/tenet-healthcare-faces-lawsuit-%E2%80%8Bafter-data-breach-affects-12-million-patients/

Open Web Application Security Project. (2019). API2:2019 broken object level authorization. ​GitHub. https://github.com/OWASP/API-Security/blob/master/2019/en/src/0xa1-broken-​object-level-authorization.md

Viriya, A., & Muliono, Y. (2021). Peeking and testing broken object level authorization ​vulnerability onto e-commerce and e-banking mobile applications. Procedia Computer ​Science, 179, 962-965.

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Ransomware is a form of malicious software (malware) that restricts access to computer files, systems, or networks until a ransom is paid. In essence, an offender creates or purchases ransomware, then uses it to infect the target system. Ransomware is distributed in several ways including, but not limited to, malicious website links, infected USB drives, and phishing emails. Once infected, the offender encrypts the device and demands payment for the decryption key. Figure 1 provides a simplistic overview of the ransomware timeline.

Figure 1. Ransomware timeline.

how ransomware works

The earliest recorded case of ransomware was the AIDS Trojan, which was released in the late 1980s. Now, in 2023, ransomware is considered the greatest cybersecurity threat due to the frequency and severity of attacks. In 2021, the Internet Crimes Complaint Center received over 3,000 ransomware reports totaling $49.2 million in losses. These attacks are especially problematic from a national security perspective since hackers aggressively target critical infrastructure such as the healthcare industry, energy sector, and government institutions.

If ransomware has been around for over 40 years, why is it now increasing in popularity? We argue the increase in ransomware attacks can be attributed to the availability of ransomware sold on darknet markets.

Darknet markets

Darknet markets provide a platform for cyber-criminals to buy, sell, and trade illicit goods and services. In a study funded by the Department of Homeland Security, Howell and Maimon found darknet markets generate millions of dollars in revenue selling stolen data products including the malicious software used to infect devices and steal personal identifying information. The University of South Florida’s (USF) Cybercrime Interdisciplinary Behavioral Research (CIBR) sought to expand upon this research. To do this, we extracted cyber-intelligence from darknet markets to provide a threat assessment of ransomware distribution. This report presents an overview of the key findings and the corresponding implications.

Threat assessment

While drugs remain the hottest commodity on darknet markets, our threat intelligence team observed a rise in ransomware (and other hacking services). 

The study was conducted from November 2022-February 2023. We began by searching Tor for darknet markets advertising illicit products. In total, we identified 50 active markets: this is more than all prior studies. We then searched for vendors advertising ransomware across these markets, identifying 41 vendors actively selling ransomware products. The number of markets and vendors highlight the availability of ransomware and ease of access. Interestingly, we find more markets than vendors. Ransomware vendors advertise their products on multiple illicit markets, which increases vendor revenue and market resiliency. If one market is taken offline (by law enforcement or hackers), customers can shop with the same vendor across multiple store fronts.

The 41 identified vendors advertised 98 unique ransomware products. This too shows the accessibility of various forms of ransomware readily available for purchase. We extracted the product description, price, and transaction information into a structured database file for analysis. In total, we identified 504 successful transactions (within a 4-month period) with prices ranging from $1-$470. On average, ransomware sold on the darknet for $56 with the best-selling product being purchased on 62 different occasions at $14 per sale. A screenshot of the best-selling ransomware advertisement is presented in Figure 2. This product is listed as fully customizable, allowing the customer to choose their target and ransom amount. These findings illustrate that ransomware sold on the darknet is both affordable and user-friendly.

Figure 2. Ransomware advertisement found on a darknet market.

ransomware advertisement on dark web

Purchases on the darknet are facilitated using cryptocurrencies that anonymize the transaction and ensure both the buyer and seller's protection. Bitcoin is the favored method of payment, but some vendors also accept DOGE, Bitcoin Cash, Litecoin, and Dash.

Our final goal was to understand which words are associated with ransomware distribution. Using the product description, we created a word cloud (presented in Figure 3) to depict the most common words used when selling ransomware. The most commonly used words include ransomware, encrypt, systems, urgency, decryption, victims, and software. Knowing the words associated with ransomware distribution allows for the development of machine learning algorithms capable of detecting and preventing illicit transactions.

Figure 3. The most used words in a ransomware advertisement.

ransomware ad word cloud

Implications

The security concerns posed by ransomware and darknet markets have been independently identified by researchers, government agencies, and cybersecurity companies. We expand the discussion by assessing the synergetic threat posed by ransomware distributed via darknet markets. Our findings suggest the uptick in ransomware may result from product availability, affordability, and ease of use. Cyber-criminals no longer need the advanced technical skills required to develop unique forms of ransomware. Instead, they can simply purchase customizable ransomware on the darknet and launch an attack against their victims.

Acknowledgements

            This research would not be possible without the students and faculty associated with CIBR lab. Specifically, we thank Taylor Fisher, Kiley Wong-Li, Mohamed Mostafa Abdelghany Mostafa Dawood, and Sterling Michel for their continued involvement on the cyber-intelligence team. For more cutting-edge cybersecurity research, follow Dr. C. Jordan Howell, Lauren Tremblay, and the CIBR Lab on Twitter: @Dr_Cybercrime, @DarknetLaur, and @CIBRLab.

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The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

Customers’ willingness to give you their personal data begins with the experience they receive. Convincing them requires the right tone, an outlook of what they’ll get in return, and most importantly, a high level of trust. But while companies depend on customer data to unlock growth, user-centric data collection can be tricky.

43% of U.S. consumers say they would not allow companies to collect personal data, even to accommodate more personalized, customized experiences, while 88% will give you their data if they trust your brand.

With this in mind, how do you meet customer expectations and proactively build consumer trust throughout the entire customer lifecycle? Effective user journey orchestration, supported by a robust Customer Identity & Access Management (CIAM) solution, can help you balance security, privacy, and convenience, resulting in a trust-worthy digital experience.

5 ways CIAM safely orchestrates your customers’ journey

CIAM is an effective solution for hassle-free and secure logins that enables you to retain more customers with seamless access across various digital channels. This is how CIAM safely orchestrates your customers’ journey.

  1. Capture and manage customer identities to remove friction at registration and login

Businesses spend a lot to acquire new customers but tend to invest less in the experience once acquired. Meanwhile, providing a seamless and convenient experience is what eventually brings loyalty – and thus, the base to harness true ROI.

With CIAM, you no longer need to push every customer through the same rigid authentication processes when they visit your site. Put simply, CIAM ensures customers are always met at the digital front door, conveniently and without friction.  

For example, if customers are registering for the first time, you don't need to ask them to enter all their personal data immediately. Ask your customer for only needed information, at the right point in their journey. This will allow them to focus on their shopping experience or the task at hand rather than filling in forms.

When an existing customer wants to log into your site, you can make smarter decisions about how many authentication hoops you should make them jump through. For example, suppose the risk environment remains unchanged, and their behavioral context is the same as before. You might decide they don't need to enter their password again or authenticate using MFA.

CIAM allows you to adjust your authentication experience's friction level to make your customers' experience seamless.

1. Build robust customer profiles based on first-party, consent-based data

CIAM captures the personal data that the customer has released to your brand. This first-party data, which is based on consumer consent, enables your business to compile comprehensive client profiles by collecting and combining data from multiple channels. The data produced can assist your company in achieving a unified customer experience as your consumer engages with various business divisions.

First-party data is essential as third-party cookies are being blocked from browsers, and businesses need to invest in privacy-friendly ways to gather data for profiling their prospective customers. Besides from harnessing the value of data, consent-based data collection is a demonstration of respecting your customer’s privacy – a building block to achieving customers’ trust.

2. Orchestrate customer profiles in near real-time to other engagement solutions to deliver personalized experiences

Storing your customers' profile data in a single platform allows you to make timely and data-informed decisions furthering engagement with your customer with other solutions.

Take, for example, the way Spotify works. When you search for your favorite artist, the platform suggests other artists with the same style. These suggestions allow you to listen to more of your favorite music and offer an impeccable personalized experience. Wouldn’t you like your brand to treat your customers the same way?

If you get to know your customers better by building rich user profiles, you can use these profiles to tailor experiences across every digital property. And your customer will keep coming back to you for more.

3. Drive the adaptive authentication experience to limit burden and enhance security

Requiring your customers to provide an additional authentication factor by implementing MFA is one of the simplest ways to increase the security of the login flow. Email is an option that is often easier to implement, but it can increase customers’ effort at the authentication flow, and building frustration might cause them to opt for a competitor.

With CIAM, you can choose the authentication options, i.e., biometrics, that will be easiest or most secure for your customers without any additional worry about how difficult they might be to integrate and maintain within your application.

A customer identity platform only asks for the authentication you need and always asks for it when you need it, providing two sides of the same coin. If you can prove to customers that the friction added to the experience is always proportionate to the situation, you'll find it much easier to win their trust.

4. Adopt progressive profiling

A customer's introduction to your application is often a registration process, and you need to ensure that the process is efficient, seamless, and secure so that you don't lose the customer's attention along the way. This might mean primarily collecting only the minimum amount of information you require from your users. A 'just in time' and 'just enough' approach to data collection is the best strategy for building a frictionless and secure prospect-to-customer journey that leads to better conversion rates.

A CIAM solution can be configured to require as many or as few pieces of information about your customers as you wish to gather. This information can be stored centrally so that you can utilize the CIAM solution as the source of truth regarding customer personal information and be assured that this data is always secured. 

The main advantage of effective user journey orchestration

A significant benefit of deploying a cloud identity platform, and thereby adopting a user journey orchestration process, is that it helps establish the trust needed to build long-lasting relationships with your customers.

Businesses can acquire more customers by using CIAM and progressive profiling to streamline the registration process and asking for information over time rather than forcing new customers to fill out a long sign-up form at the very beginning. Also, reducing friction during login when existing customers return to any digital property can help your business retain customers.

By enforcing appropriate security measures in every situation, CIAM shows your customers that you are a trustworthy steward of their accounts and personal data. This increases the likelihood of repeat business, reduces the risk of account abandonment, and acts as a disincentive for churn.

The post How CIAM safely orchestrates your customers’ journey and its benefits  appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

More and more, people are completing the entire real estate transaction process online. From searching for properties to signing documents, online convenience can make the process easier and more efficient. However, with all of this activity taking place on the internet, it is important to be aware of the potential security risks that come along with it. Here are the eight common cybersecurity issues that can arise during the purchase of real estate online and how you can protect yourself against them.

1. Cybercrime

This is, unfortunately, the world we live in – and it makes sense, given the large sums of money involved. Cybercriminals may attempt to hack into the system and gain access to private information. They may even try to interfere with the transaction process itself, delaying or preventing it from taking place at all.

To combat this threat, make sure you are using a secure online platform when completing the transaction and be sure to only provide personal information when necessary.

When you are completing a real estate transaction online, a lot of your personal information will be requested. This can include anything from your address and phone number to your bank account information. If this information is not properly secured, it could be at risk of being accessed by cybercriminals.

To keep yourself safe, it is important to know what to look out for. You should watch for the commonly attempted ways that remote real estate buyers might be targeted and understand what you should do in the event of a breach.

2. Data breaches

Buying real estate remotely involves a number of different tools, like online payment gateways and other web services. All of these tools can be vulnerable to data breaches, which means that hackers could gain access to your personal information stored on their servers. To protect yourself, research a service’s security standards before providing any sensitive information or look for an alternative if the security measures are inadequate.

Always make sure you are observing best practices during and after an online purchase, which include doing things like updating your passwords as appropriate and monitoring your credit cards for any suspicious activity. By following these tips, you can help ensure that your online real estate transaction is secure.

3.  Phishing scams

These are attempts to obtain your personal information by pretending to be a legitimate source and they are on the rise. Be sure to only provide your information on secure websites and look for signs of legitimacy, such as “https” in the web address or a padlock icon in the URL bar.

Phishing scams that target real estate buyers might include emails, text messages, and voicemails asking you to provide your credit card details or other personal information to make a purchase. Make sure to always look for signs of legitimacy before providing any sensitive information.

They might also include bogus emails from lawyers or other professionals with malicious links or attachments. Be sure to only open emails from verified sources and never click on suspicious links.

4. Malware threats

Malicious software can be used to steal your personal information, such as banking credentials and passwords, or to install ransomware that locks you out from accessing your own files. To protect yourself from malware, make sure to install trusted antivirus and anti-malware software on your computer. Additionally, make sure to always keep your operating system up to date with the latest security patches.

5. Identity theft

Identity theft is a growing problem online and can be especially dangerous for real estate buyers. Hackers may use stolen information to gain access to your bank accounts or other financial resources, making it important to protect all your personal information from potential thieves. Make sure to use secure passwords, avoid public Wi-Fi networks, and never provide sensitive information over email.

This is especially pressing in an age where people are so much more mobile and global than they ever have been. Real estate transactions can be conducted from airports, coffee shops and all manner of unsecured wireless networks, which demands extra vigilance when it comes to cybersecurity.

6. Website hacking

Hackers can also gain access to websites and steal information stored on them, including user data. To protect yourself from website hacking, make sure that the websites you use have strong security protocols in place. Additionally, look for signs of legitimacy such as a padlock icon in the URL bar and verify any third-party links or attachments before clicking on them.

If you are dealing with a real estate agent that uses a website, make sure it is secure and they have taken proper precautions to protect your data.

7. Social engineering attacks

Social engineering attacks are when hackers use psychological tactics to get you to reveal confidential information or take some sort of action. For example, they may send fraudulent emails that appear to come from a real estate agent asking for your personal details or credit card numbers. Make sure to always verify the source of any emails before taking any action.

The best way to identify a social engineering attack is to look for suspicious language, attachments, or links in the email. If anything looks out of the ordinary, it's best to delete the message and report it to your security provider.

You can always take extra steps to protect yourself, like using two-factor authentication when logging into accounts or working with a cybersecurity professional. By staying vigilant and taking proactive measures, you can help ensure that your online real estate transactions are secure.

8. Having weak passwords

Another common cybersecurity issue is having weak passwords. Make sure to use strong passwords when creating any accounts associated with your real estate purchase. You should also change your passwords on a regular basis and never reuse old passwords or share them with anyone else.

Using a password manager can also help you keep track of all your different passwords and store them in a secure place. If you're dealing with an agent, ask them to use strong passwords as well, and make sure that they keep all of your personal information safe.

Conclusion

Real estate transactions are increasingly taking place online, which can create potential security risks if proper precautions aren't taken. By following best practices and being aware of the common cybersecurity issues associated with purchasing real estate online, you can help ensure that your transaction is secure. With a bit of extra effort and knowledge, you can rest assured knowing that your online property purchases are safe and secure.

The post 8 Common Cybersecurity issues when purchasing real estate online: and how to handle them appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

“Why are you here if you cannot decrypt our data?” This is how people sometimes react to the arrival of the external incident response team. In this article, I will try to answer this question, but at the same time, I am going to describe the stages of incident response, list the main mistakes that play into the hands of hackers, and give basic advice on how to respond.

Let's start by defining what a security incident is. Although the concept is straightforward, various companies may interpret it differently. For instance, some companies may consider incidents to include situations such as a power supply failure or a hard drive malfunction, while others may only classify malicious actions as incidents.

In theory, an incident is a moment when some kind of undesirable event occurs. In practice, the definition of an “undesirable event” is determined by each company's own interpretation and perspective.

For one organization, the discovery of a phishing email is what requires investigation. Other companies may not see the point in worrying about such incidents. For instance, they may not be concerned about a phishing email being opened on an employee device in a remote location not connected to the main infrastructure since it poses no immediate threat.

There are also interesting cases here. For example, online traders consider a drop in the speed of interaction with the online exchange by 1% to be a serious incident. In many industries, proper incident response steps and cybersecurity in general, cannot be overestimated. But if we are talking about serious incidents, then most often, these are events related to the penetration of an attacker into the corporate network. This annoys the vast majority of business leaders.

Incident response stages

While the interpretation of certain events as security incidents may vary depending on various factors such as context and threat model, the response steps are often the same. These response steps are primarily based on the old SANS standard, which is widely used by many security professionals.

SANS identifies six stages of incident response:

  1. Preparation
  2. Identification
  3. Containment
  4. Eradication
  5. Recovery
  6. Lessons learned

It is important to note that the external response team is not immediately involved in this process.

Preparation

Preparation involves properly aligning organizational and technical processes. These are universal measures that should be implemented effectively across all areas:

  • Inventory networks
  • Build subnets correctly
  • Use correct security controls and tools
  • Hire the right people

All this is not directly related to the external response team and, at the same time, affects its work significantly. The response is based on preparatory steps. For example, it relies heavily on the log retention policy.

Each attack has its own dwell time – the time from an attacker entering the network until their activity is detected. If the attack has an extended dwell time (three-four months) and the logs are kept for seven days, it will be much more difficult for the investigation team to find the “entry point.” The required data will no longer be available. If such a situation arises, the response team can take action, but the likelihood of achieving a 100% successful outcome is significantly reduced.

Identification

This stage is entirely based on how well the preparation was done in the first stage. If everything is done correctly, there is a good chance that you will discover something in advance that can potentially lead to an unacceptable event.

Even primitive and basic steps can greatly increase the likelihood of early detection of a cyber threat. By building your own Security Operations Center (SOC) or engaging a capable third-party provider and implementing effective monitoring practices, you can greatly improve your chances of detecting potential security incidents. Careful preparation allows you to detect an attack in its early stages before the attacker has done any harm.

Ideally, the response process should be initiated at this stage. Alas, in practice, there are many cases when the sad consequences of an attack are the only thing due to which the incident is detected. Everything goes along the logical chain: preparation is terrible, detection and analysis fail, and an incident occurs. And the investigation, in this case, turns out to be a non-trivial task.

Containment

This stage is performed in close cooperation between the external response team and the customer. IT personnel often simply reboot computers before the external incident response team arrives. Yes, this is also a containment method, although not the most elegant.

The problem is that this deprives the response team of a lot of important data. And what is more important, it does not always work. Today hackers rarely use just one technique to achieve persistence. They usually employ Remote Desktop Protocol (RDP) for lateral movement, and stopping them is not always easy. Therefore, joint analytics are vital to understand which connection is legitimate and which is not. When the external response team and their customers work together closely, it becomes simpler to understand the situation and develop effective tactics to contain specific threats.

Eradication

At this stage, it is generally expected that the incident response team has already provided the customer with an incident analysis, including malware analysis, indicators of compromise, etc. A thorough process of scanning the network is in progress, followed by the removal of all detected anomalies.

Recovery

At this stage, a consistent and accurate restoration of the customer's IT systems is carried out. It implies not just recovering from backups but also the reactivation and testing of information security tools.

Usually, restoring protections is a fairly simple task. The fact is that attackers, as a rule, act just by bypassing protection mechanisms. They get administrative privileges and, if possible, “turn off” security solutions. Yes, hackers can use malware that interferes with Windows logging or disrupt Critical Event Management, but such cases are relatively rare.

Although not a common occurrence, some attackers may leave bookmarks to enable repeated attacks. It is vital to remain vigilant and check for such bookmarks, even in the case of a seemingly straightforward attack.

Lessons learned

It may seem that the incident response team's main task is to restore everything to its previous state, but this is a simplification. The response team is invited for a different purpose. Its tasks are to understand:

  • The attack vector used by the hackers.
  • The specific entry point used to gain unauthorized access to the IT systems.
  • A detailed timeline of how the attack progressed.
  • Identification of potential prevention measures that could have been implemented at different stages.
  • Recommendations for addressing the root cause of the incident to prevent future attacks.

The answers help give better recommendations. For example:

  • If the attack started with phishing, it is advised to set up an email sandbox, adjust spam filters, and train employees.
  • If a vulnerability is to blame, changing the updatepatch and network monitoring procedures is recommended.

Why is the final stage so important? First, most attacks are not very inventive. Actually, they are formulaic. Therefore, you can draw conclusions from one attack and prevent a dozen similar ones.

Second, the hackers usually come back. Here is a real-life example. The IR team identified an entry point, studied that PC, and found that some files were encrypted a year before the incident. It turned out that the customers were aware but did not pay attention to the incident since the first time, it caused almost no damage. As a result, a second attack occurred through the same entry point. This time, hackers spent a little more of their time and encrypted everything and destroyed the entire domain.

Third, without adequate response procedures, it is impossible to enhance security awareness training and incident detection, which serve as the bedrock of a company's security system.

How to improve security

Basic knowledge is important

The basic things you probably already know about are already cool and very useful. Every year, thousands of companies fall victim to attacks due to the most banal reasons. The most common cases are the exploitation of unpatched vulnerabilities. The second common thing is phishing.

So, a significant number of potential security issues can be mitigated by prioritizing effective patch management, maintaining an accurate inventory of infrastructure, and providing staff with training in digital hygiene.

There are a lot of organizations that have already done all the basic things. However, it does not guarantee the complete absence of incidents. They can be recommended to run penetration tests. However, you need to “grow up” to this kind of thing. It makes no sense to conduct penetration testing when only 20% of the infrastructure is covered with Intrusion Detection and Response (IDRIDS) solutions.

Follow trends and industry reports

Numerous security reports and news can tell you what tools and attacks hackers use. This way, you can establish relevant security criteria for your company. The reports often provide specific recommendations on how to protect from a particular attack. One of the best sources for such information is MITRE ATT&CK Matrix.

Do not panic, and do not do rash things

A typical mistake is to reboot all the computers involved in the attack. Yes, there are urgent situations when this is crucial, but, if possible, please make copies of infected machines. This will enable you to preserve evidence for any subsequent investigation.

In general, do not act impulsively. Quite often, upon discovering encrypted files, employees immediately disconnect the power supply. This approach is akin to gambling. Nothing can be guaranteed after that. Yes, the encryption stops, and you can probably save several untouched files. On the other hand, such an abrupt stop corrupts the disc and data affected by the encryption process. Even if the security community comes up with a decryptor or you pay a ransom (which is not recommended), restoring data whose encryption has been interrupted may not be possible.

Contacting the experts

Is it possible to cope with an attack on our own? Yes, if you have well-established procedures. Mitigation efforts can be prioritized. It is not very difficult to protect mobile devices, implement multi-factor authentication, or set efficient patch management procedures. From a financial standpoint, relying on backups and minimizing recovery time can be an acceptable strategy. However, when it is essential to stop the attack promptly, determine the exact nature of the incident, understand who is to blame, and chart an effective course of action – there are no alternatives – call the external response team.

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Firewall optimization (also known as firewall analysis) is the process of analyzing and adjusting the configuration and policy set of a firewall to improve performance and security. This process involves reviewing and corelating log data and device configurations, identifying potential vulnerabilities and weaknesses, and providing recommendations for remediation. Performing these processes is complex, which is why tools like firewall analyzers are useful. They offer automation, visualization, and alerting to provide recommendations that can be used to reduce the risk of attack.

What is the business impact of firewall optimization?

Firewall optimization is important because it can help organizations improve their overall security, performance, and compliance, while also reducing costs and improving decision-making. This can ultimately contribute to better overall business performance. Firewall optimization can have a positive impact on a business's overall network security and performance.

Some of the key benefits include:

  • Improved security: Analyze configurations and log data to identify potential vulnerabilities and threats in the network and provide recommendations for remediation. This can help to reduce the risk of successful cyber-attacks and data breaches.
  • Better performance: Improve overall network performance by identifying and addressing bottlenecks and inefficiencies in the firewall configuration. This can result in faster network speeds, more reliable connectivity, and better overall performance.
  • Compliance: Comply with relevant regulations and standards, such as PCI DSS and HIPAA, by providing regular compliance reports and identifying potential compliance issues.
  • Cost savings: By identifying and addressing inefficiencies and bottlenecks in the firewall configuration, firewall optimization can also help reduce costs associated with network maintenance and troubleshooting.
  • Improved decision-making: Have a better understanding of the network security posture and the capabilities of the firewall. This allows organizations to make more informed decisions about their security strategy, and to better allocate resources for security initiatives.

How is firewall optimization different from firewall management?

Firewall optimization uses software tools like a firewall analyzer to find weaknesses and vulnerabilities in network attached devices. The inspection includes analyzing configurations and log data from security devices, such as firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS).

The primary features of a firewall optimization include:

  • Log analysis: Review log data to understand utilization trends over time and recommend ways to enhance the performance of the firewall without compromising security.
  • Configuration analysis and compliance reporting: Review running configurations of firewall devices regularly and include features for generating reports that show compliance with relevant regulations and standards, such as PCI DSS and HIPAA.
  • Security analytics: Analytics capabilities allow users to visualize and analyze data from firewalls. This can help to identify trends and patterns that may indicate potential security threats.
  • Alerting: Alerting features that notify users when potential threats or vulnerabilities are detected.
  • Integration with other tools: Some firewall analyzers can be integrated with other security tools, such as vulnerability scanners or intrusion detection systems, to provide a more comprehensive view of an organization's security posture.
  • Multi-vendor support: Firewall analyzers can support multiple firewall platforms. This can be useful when migrating from one firewall platform to another, to help clean the ruleset of any vulnerabilities and test configurations prior to deployment.

A firewall management platform, on the other hand, is a comprehensive tool that helps organizations to manage, configure, and monitor their firewalls. It includes features like firewall policy management, threat detection and management, asset discovery, and security analytics. The primary features of a firewall management platform include:

  • Policy management: Allows users to create and manage firewall policies, which define the rules for allowing or blocking network traffic.
  • Asset discovery: Discover and inventory assets on a network, including servers, workstations, and other network attached devices.
  • Security analytics: Analytics capabilities that allow users to visualize and analyze data from firewalls. This can help to identify trends and patterns that may indicate potential security threats.
  • Monitoring: Monitor network traffic and alerting users when potential threats or vulnerabilities are detected.
  • Integration with other tools: In addition to firewall analyzers, some firewall management platforms can be integrated with other security tools, such as a Security Incident and Event Manager (SIEM) to provide a more comprehensive view of an organization's security posture.

One of the main differences between firewall optimization and the firewall management platform is the scope of their capabilities. Firewall optimization is focused on the performance and configuration of the firewall, by analyzing the running configuration and log data from firewalls, even in environments with multiple vendor firewalls.

Another difference is the level of control on a device that the tools provide. A firewall analyzer provides insights, recommendations, application traffic flows, and may even have device configuration and management capabilities. A firewall management platform, on the other hand, provides granular control over firewalls, including the ability to create and manage firewall policies and to monitor network traffic.

How does firewall optimization work?

Firewall optimization uses a firewall analyzer tool to provide visibility into the security posture of a network by identifying potential threats and vulnerabilities, and by providing recommendations for remediation.

The process of firewall analysis typically involves the following steps:

  • Data collection: The firewall analyzer collects log data and device configurations from the security devices on the network. This data may include information on network traffic, firewall rules, and security events.
  • Data analysis: The firewall analyzer then analyzes the collected data to identify potential vulnerabilities and threats in the network. This may include identifying open ports, misconfigured firewall rules, or unusual network traffic patterns.
  • Reporting and visualization: The firewall analyzer generates reports and visualizations that provide a detailed overview of the network's security posture. These reports may include information on compliance with relevant regulations and standards, as well as recommendations for remediation.
  • Alerting: The firewall analyzer may also include alerting features that notify security teams when potential threats or vulnerabilities are detected.

Some firewall analyzers can also be integrated with other security tools, such as vulnerability scanners or intrusion detection systems, to provide a more comprehensive view of an organization's security posture.

Firewall optimization best practices

It is not uncommon for organizations to question if both a firewall analyzer and firewall management platform are necessary for improved network security. Firewall analyzers provide a strategic and operational view of the network security environment across multiple vendors. This contrasts with the firewall management platform’s operational and tactical capabilities which are vendor specific.

In addition, firewall analyzers can provide value for non-operational roles in an organization, such as auditors. Auditors can collect the information they need without having to access the firewall management platform directly or involve the operations teams who administer the platform.

Conclusion

Overall, firewall optimization using firewall analyzer tools and firewall management platforms are important for the network’s health and security. While they serve different purposes, they also complement each other with their unique capabilities. Organizations that need visibility into the performance of the network along with recommendations for improving the firewall security should consider a firewall optimization strategy that incorporates both capabilities.

AT&T Cybersecurity Consulting has more than 20 years of experience increasing network security and performance using its firewall optimization programs. Learn more about the benefits and best practices of implementing a firewall optimization strategy that incorporates both firewall analyzer tools and firewall management platforms. Contact us today to get started.

The post What is firewall optimization? appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

In a highly connected, internet-powered world, transactions take place online, in person, and even somewhere in between. Given the frequency of digital information exchange on our devices, including smartphones and smart home gadgets, cybersecurity has never been more important for protecting sensitive customer information. In response, the US Federal Trade Commission has rolled out updated measures to ensure that customers’ details are fully protected. 

Due to supply chain issues and qualified employee shortages, however, the FTC has granted a six-month extension on the original deadline, so businesses and financial institutions now have more time to complete the required changes. This article will look at the updated federal data security measures and how they will impact businesses. 

Updated federal data security measures

In November, the United States Federal Trade Commission announced that it would grant a six-month extension for companies that have yet to update their security measures in compliance with updated FTC standards. 

The new deadline for businesses and financial institutions to implement the required changes will be June 9, 2023. By that point, all businesses must have updated their policies and procedures in keeping with the Financial Data Security Rule, also known as the Safeguards Rule.

Initial changes to the Safeguards Rule

Initially, the Federal Trade Commission approved changes to the Safeguards Rule in October 2021. These changes included updated criteria for financial institutions, providing more specific requirements about which safeguards they must include in their information security programs. 

Some of these updates to the Safeguards Rule were implemented 30 days after the rule was published in the Federal Register, while other specific criteria were on track to be implemented on December 9, 2022. 

Why has the deadline been extended?

The deadline has been extended to June 2023 due to reports presenting compelling arguments for postponing the required implementation. The Small Business Administration’s Office of Advocacy, for example, filed a letter addressed to the FTC. The letter stated that several factors would bar companies from effectively implementing these updated security requirements in the allotted time. 

Between supply chain issues that could cause delays in transporting essential equipment for the requisite security system upgrades, and a widespread shortage of qualified information security experts who could implement the changes on time, the letter from the SBA convincingly spelled out why businesses would need more time to complete the security system upgrades in compliance with FTC rules. 

The global COVID-19 pandemic further exacerbated these issues, making it difficult for small-scale businesses and financial institutions to meet the deadlines. The FTC voted unanimously to approve this deadline extension.

Reasons for FTC data security rule updates

The changes to the Financial Data Security Rule are meant to ensure that financial institutions put sufficient security measures in place to keep their customers’ personal information safe from any hacking attempts. Boosting the data security of financial institutions is vital to strengthening the overall cybersecurity of the country’s interconnected financial networks. 

Given the increasing rates of identity theft and financial fraud attempts, this is an essential form of protection. In 2021, for instance, the FTC encountered almost 390,000 reports of credit card fraud alone, making this the most common type of financial fraud in the United States. Since credit card fraud can often be enacted during unsecured store transactions, the FTC is determined to bolster security measures at every level. 

The FTC Safeguards Rule updates apply to in-person businesses, financial institutions, and online platforms, including the more recent cryptocurrency industry. Since 2009, more than 6,600 distinct cryptocurrencies have been released. With such a sustained influx of different cryptocurrencies, regulations have been slow to catch up in comparison to other trading platforms such as forex or options trading. Now the FTC is working to ensure that online and cryptocurrency transactions are sufficiently secure. 

What does this mean for businesses?

Businesses and financial institutions will need to get busy implementing the necessary changes. For example, companies may need to update their software to remain in compliance with the updated FTC rules. 

This process can take time, as companies will need to search for highly capable technical writers to document the software adjustments. According to Shaun Connell, technical writers and documentation creators must be involved in the software update project from the start. So to meet the June deadline, businesses will need to make this security update a top priority. 

Who does it affect?

Banks are not affected by The Safeguards Rule, but any other non-banking financial institutions, including motor vehicle dealers, payday lenders, and mortgage brokers, will need to update their security protocols by the deadline. 

Depending on the specific institution and its pre-existing security setup, businesses may need to create, enact, and upkeep a strong security system that will protect their customers’ sensitive information, such as financial details, home address, personal preferences, and even name, age, and gender. 

Cybercriminals can use any and all of this information to steal customers’ identities, so setting up a comprehensive security protocol will ensure that customers’ details are safe throughout every transaction.

Specific provisions under the extended deadline

Not all the updated criteria of the Safeguards Rule are affected by this six-month-long extended deadline. The specific provisions that businesses and financial institutions must enact by June 9, 2023, are as follows:

  • Appoint a highly qualified individual to oversee the new information security program.
  • Encrypt all sensitive information that passes through a business’s servers and systems. 
  • Appoint and train security personnel who can manage and oversee the updated security systems and enact any security protocols in case of a cybersecurity breach. 
  • Craft an incident response plan so that clear protocols are established. 
  • Write a comprehensive risk assessment of their current security system. 
  • Enact ongoing monitoring of who has access to sensitive customer details within the company.
  • Limit who has access to sensitive customer details within the company. 
  • Set up multi-factor authentication for any company member who attempts to access customer data. Or, instead of multi-factor authentication, another authentication system that provides equal protection can be implemented. 
  • Conduct periodic assessments of the security practices used by their service providers to ensure added layers of security between businesses as well. 

These measures may require significant lead times to be well-established and running effectively by the June deadline. But once they are set up, they should provide significant additional security for all business-to-customer interactions. 

Government policies to prevent cybersecurity threats

At the core of these required security protocol updates is protection for customers. These necessary government policies have individual consumers’ security in mind and rely on multiple layers of cooperation and adjustment to keep sensitive data safe. Businesses and financial institutions will have to cooperate with the widespread Safeguards Rule implementation to fulfill federal trade commission standards designed to prevent cybersecurity threats from taking effect.

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Some of the biggest prevailing challenges in the cybersecurity world over the last year have been those revolving around securing the software supply chain across the enterprise. The software that enterprises build for internal use and external consumption by their customers is increasingly made up of third-party components and code that can put applications at risk if they aren't properly secured.

It's a problem that cuts across every industry, but manufacturers are feeling it especially acutely because they're tasked with securing not only the software supply chain but the physical supply chain as well. It's a very layered risk issue for manufacturers for two big reasons.

First of all, the things that manufacturers produce today are increasingly connected and more software dependent than ever before. They depend on a host of specialized silicon and digital components that are invariably produced by third-party manufactures themselves, creating a nested chain of third-, fourth-, and Nth-party dependencies that are difficult to track, let alone manage risk against.

Secondly, the factory floor itself is a part of the supply chain that is becoming more intricately converged with the IT network and which is highly dependent on third-party equipment, software, and remote connections.

Given these factors, it becomes clear that managing cybersecurity risk across the supply chain will require manufacturers to carefully attend to the risk brought to the table by their third-party suppliers and contractors. And on the flip side, many manufacturers who provide components to clients who are also manufacturers must stay vigilant as security standards rise for what it takes to get their products in the door elsewhere.

“As I've been doing in-depth interviews for our AT&T Cybersecurity Insights Report and also doing customer calls, one of the things I've observed about manufacturers in the supply chain is that even when they're smaller—say, 50- to 100-person shops—they're still saying, 'Security is critical to us,'” says Theresa Lanowitz, security evangelist for AT&T. “They know they need to be doing everything they can to abide by their customers' security guidelines, external rules and regulations, and mitigating the risk required to keep the entire supply chain secure.”

It's an issue that cybersecurity experts at AT&T like Lanowitz and those at Palo Alto Networks have increasingly been collaborating on to help manufacturing customers address across their organizations. The following are some tips they recommend for manufacturers managing third-party cyber risk in the supply chain.

Risk scores and signals matter

Because digital components and hardware are so woven into the products that supply chain providers deliver to their manufacturing clients, risk scores and signals matter more than ever. According to Dharminder Debisarun, worldwide industry security architect for manufacturing, Internet of Things and transport at Palo Alto Networks, it's up to companies determine what their risk appetite is for their providers—depending especially on what they're delivering to the supply chain—and start finding ways to get transparency into that.

“Ask yourself, 'What's our risk appetite for suppliers that we work with?'” he says. “You want to know that before you engage with them. Then there needs to be some kind of framework or certification that says 'Hey, this company is secure enough to do business with’.”

He says some governments have provided that kind of grounding—for example in Germany the automotive industry relies on the TISAX certification to prove out baseline security proficiency. Barring that, the growing world of third-party risk management monitoring is another place to start getting transparency. Ultimately, the goal is to do third-party screening of every bit of coding or connectivity delivered by suppliers into a manufacturer's supply chain or production streams.

Supplier contracts need to account for cyber risk

Even more important, says Debisarun is that manufacturers ensure that their cyber security standards are enforced contractually.

“You can only work this out contractually. You need to have cybersecurity and cyber risk requirements embedded into all the supplier contracts you put in place,” he says. “It's something manufacturers should really consider doing.”

Some of the things that should be enforced include disclosure of big security incidents or material software vulnerabilities, how remote access is established and maintained between supplier and manufacturer, how and when security audits or certifications are provided, and so on.

Managing third-party risk on the factory floor

Meantime, because the actual manufacturing capability of organizations is so intertwined with third parties, managing factory floor vendors securely is crucial. Debisarun explains that the assembly line floor today is almost never managed by the manufacturer itself.

“It's going to be an assembly line floor run by Siemens or Rockwell or ABB. And when these assembly lines are delivered by these giants of the manufacturer ecosystem, they will never allow the customer to do maintenance on that assembly line,” he says, explaining that big vendors contractually require that they handle the maintenance on this equipment.

In most cases, this requires remote access—especially now in this post-COVID world.

“At which point the manufacturer is flying blind,” he says.

This highlights the importance of setting up mitigating controls like secure remote access and Secure Access Service Edge (SASE) architecture that creates a pathway for the manufacturer to at least control the traffic in their network. At the core of SASE is Zero Trust Network Access (ZTNA 2.0) which combines fine-grained, least-privileged access with continuous trust verification and deep, ongoing security inspection to protect all users, devices, apps, and data everywhere – all from a simple unified product. This is an integral and oft-forgotten part of managing third-party risk in the manufacturing world.

Architect and collaborate – with resilience top-of-mind

Finally, organizations should be architecting their supply chain and coordinating their vendor management to keep cyber resilience top-of-mind. According to Lanowitz, the key is remembering the concept of eliminating 'single points of failure.'

“If you are a major car manufacturer, for example, and you're using tiny suppliers to help you build out your cars, you want to make sure that if they go out of business, if there's a fire in their plant, or their operations are interrupted by ransomware, you're not going to need to stop your assembly line waiting for them,” she says.

Debisarun agrees, explaining that every manufacturer should have a plan B and C for when cybersecurity events at suppliers create downstream impact.

“If one supplier breached, how long should you wait to it's resolved?” And that basically comes back to the contracts you are signing—the plan needs to be built into that so you aren't dependent on one supplier's readiness to handle a cyber event or a physical event,” he says.

The post Third party Cybersecurity risks in securing the supply chain appeared first on Cybersecurity Insiders.

The content of this post is solely the responsibility of the author.  AT&T does not adopt or endorse any of the views, positions, or information provided by the author in this article. 

News broke in early February that the ACN, Italy’s National Cybersecurity Agency, issued a warning regarding a VMware vulnerability discovered two years ago. Many organizations hadn’t yet patched the issue and became the victims of a new ransomware called ZCryptor. The malicious software wreaked havoc on Italian and European businesses by encrypting users’ files and demanding payment for the data to be unencrypted. 

The ACN urges VMware users to ensure their systems are backed up and updated with the most recent security patches available. With ransomware on the rise, it’s crucial that businesses take the necessary steps to protect their data and applications. 

ESXiArgs ransomware attacks

Ransomware is a type of malware or malicious software that enables unauthorized users to restrict access to an organization’s files, systems, and networks. But it doesn’t stop there. In exchange for the keys to the kingdom, attackers will typically require a large sum in the form of cryptocurrency. 

There are many ways that ransomware is executed on a target system. In this case, the attacker infiltrated VMware’s ESXi hypervisor code and held entire servers for ransom. According to reports most victims were required to pay almost $50,000 USD in Bitcoin to restore access to entire business systems. 

The nature of these attacks lead experts to believe that this is not the work of ransomware gangs, and is more likely being executed by a smaller group of threat actors. But that doesn’t mean the damage was any less alarming. 

Exploiting known vulnerabilities

Hackers were able to infect over 2000 machines in only twenty-four hours on a Friday afternoon before the start of the weekend. But how were they able to work so fast?

As soon as software developers and providers publish fixes for specific vulnerabilities, threat actors are already beginning their plan of attack. Fortunately, the ESXiArgs vulnerability was patched two years ago (CVE-2021-21974.) 

Organizations that have not run this patch are at risk of becoming a victim of the latest ransomware. Unfortunately, Florida’s Supreme Court, the Georgia Institute of Technology, Rice University, and many schools across Hungary and Slovakia have also become victims of this newest ransomware attack. 

CISA guidance for affected systems

The US Cybersecurity and Infrastructure Security Agency (CISA) issued recovery guidance for the 3,800 servers around the world affected by the ESXiArgs ransomware attacks: 

  • Immediately update all servers to the latest VMware ESXi version. 
  • Disable Service Location Protocol (SLP) to harden the hypervisor.
  • Make sure the ESXi hypervisor is never exposed to the public internet. 

The CISA also offers a script on its GitHub page to reconstruct virtual machine metadata from unaffected virtual disks. 

What organizations can learn from this attack

It can happen to anyone. Malware and ransomware attacks are a popular way to exploit organizations and no business, big or small, is off-limits. The software development industry is now worth over a trillion dollars due to the ever-increasing demand for new applications to meet the various needs of individuals and organizations. 

The average organization uses 110 applications to keep operations running smoothly. Each application requires routine maintenance to keep systems secure, and running updates plays a major role in protecting systems from ransomware. 

Another key takeaway from this attack is to keep vital systems far away from the public internet. Any file, system, or application that touches it can easily be infiltrated by skilled hackers. And since VMware ESXi is still vulnerable, companies should not expose the interface to the world. 

How to improve patch management and avoid ransomware attacks

There are several issues that contribute to the complexity of patch management, making it difficult for companies to stay on track. For example, as the number of software services increases, so does the number of CVEs. That means more patches to manage, track, and run before attackers discover how to exploit known vulnerabilities. 

In addition to large amounts of software, there is also a large amount of data that companies have to manage. For example, companies generate dark data on an ongoing basis through ordinary business transactions. User behaviors, orchestrations, and other datasets are increasing rapidly as more organizations make data-driven decisions to boost their success. 

This amount of data is very difficult to process and inspect, leaving vulnerabilities in hiding where hackers can exploit them. Without visibility, any patching strategy will be ineffective. Complete visibility enables teams to prioritize assets and software that need to be updated. 

Here is how to overcome these common patch management issues and avoid costly ransomware attacks: 

Test every patch

Patches must be thoroughly tested before being introduced into your systems. Patching is necessary to ensure that applications stay secure and up-to-date, but it can cause issues if something goes wrong. Each patch should be tested to avoid misconfigurations and other problems that can do more harm than good. 

Apply patches ASAP

Time is not on your side when it comes to patch management. After patches have been tested, apply them as soon as possible. The faster, the better. As soon as updates are released, hackers are hard at work to exploit as many users as possible before they have a chance to run the patch. 

Phase out deprecated devices and applications

Sometimes there isn’t anything left to do but retire a program or device. When software is deprecated, there won’t be additional patches released, so there is no way to know of any new vulnerabilities. Plus, security becomes an issue with out-of-date software as it often is phased out due to security concerns. Get rid of any applications and devices that have reached the end of life.

Automate patch management

Utilize automation to streamline patch management. Keeping track of each application’s maintenance schedule and regularly testing and patching software is time-consuming. Patch management automation or partnering with a managed service provider might be the most effective way to keep applications and endpoints up to date. 

Final thoughts

Ransomware attacks are not going away anytime soon. The latest ransomware warning out of Italy is now affecting thousands of systems globally due to unpatched software that should have been updated two years ago. Businesses that might be affected by the ESXiArgs ransomware should follow CISA guidance to prevent damage and recover what data might be lost. 

The best way to prevent ransomware threats is to be proactive with running patches and updates. Test every patch to ensure that it’s safe for your systems, apply changes as soon as possible, replace deprecated software, and automate patch management for optimal efficiency and security.

The post Italian agency warns ransomware targets known VMware vulnerability appeared first on Cybersecurity Insiders.

We’re so excited to announce our 2023 Partner of the Year awards. These annual awards recognize AT&T Cybersecurity partners that demonstrate excellence in growth, innovation, and implementation of customer solutions based on our AT&T USM Anywhere platform.

AT&T Cybersecurity’s 2023 Global Partner of the Year award goes to Cybersafe Solutions! Cybersafe Solutions experienced incredible growth in 2022 and we’re thrilled to be partnering with their team to help customers orchestrate and automate their security.

In addition to Cybersafe Solutions as our Global Partner of the Year, we’re proud to recognize seven other partners who demonstrated excellence in 2022. See below for the full list of winners and their feedback regarding their partnership with AT&T Cybersecurity.

Global Awards:

Global Partner of the Year: Cybersafe Solutions

“I am humbled and honored to accept AT&T's 2023 Global Partner of the Year Award. Throughout our partnership, we have worked together to develop a comprehensive solution that enables Cybersafe to continuously monitor our customers' networks to identify and mitigate threats rapidly. Sincere thanks to the entire AT&T team on contributing to this success.  We are truly excited for what the future holds!”

-Mark Petersen, Vice President of Sales

Growth Partner of the Year: Xerox

New Partner of the Year: Arete Advisors

“Arete is honored to be named AT&T Cybersecurity’s New Partner of the Year. Our complementary partnership combines unique threat intelligence from AT&T’s USM Anywhere SIEM platform with Arete’s XDR platform to provide our clients with faster threat detection and greater clarity. We look forward to a future of continued growth together as we work to transform the way organizations prepare for, respond to, and prevent cybercrime.”

-Joe Mann, CEO

Distributor of the Year: Ingram Micro

“The cybersecurity threat landscape is growing in complexity—calling for greater collaboration across the IT channel ecosystem and between MSPs and their customers to stay secure. Together with AT&T Cybersecurity we are empowering channel partners with the knowledge and solutions needed to better protect their house and their customers from cyber attacks. It is an honor to be recognized three years in a row as AT&T Cybersecurity’s Distributor of the Year.”

-Eric Kohl, Vice President, Security and Networking

Regional Awards

These awards recognize partners that had the highest sales bookings in each of the 4 regions during last year.

North American Partner of the Year: Coretelligent

“We are honored to be recognized as AT&T Cybersecurity’s North American Partner of the Year and look forward to our continued partnership and delivering leading-edge security solutions to our shared clients. Coretelligent and AT&T Cybersecurity are a best-in-class pairing that provides the robust and secure cybersecurity management and monitoring that enterprises need to defend against the extreme threats of today’s cyber landscape.”

-Kevin J. Routhier, Founder and CEO

EMEA Partner of the Year: Softcat

“We are thrilled to be announced as AT&T’s Cybersecurity EMEA Partner of the year for 2023. We’ve thoroughly enjoyed working with AT&T of the course of the past year and we’re so thankful that our dedication has paid off. We’d love to thank everyone at AT&T and Softcat who has worked with us on various projects during this period.”

– Aoibhín Hamill, Cyber Managed Services Advisor

APAC Partner of the Year: Vigilant

“We are thrilled and honored to receive the prestigious AT&T Cybersecurity APAC Partner of the Year award! This recognition is a testament to our team's hard work and commitment to delivering exceptional cybersecurity solutions to our clients. At Vigilant Asia, we strive to be at the forefront of innovation and this award affirms our efforts. Here’s to more partnership success!”

-Victor Cheah, CEO

Latin American Partner of the Year: GMS

“GMS is thrilled to be named Latin American Partner of the Year for 2023. Having previously garnered this distinguished award, our partnership with AT&T Cybersecurity only gets stronger as time goes on. AT&T’s continued innovation is central to our value proposition, and we feel privileged to work so closely with a company that shares our commitment to providing optimal security for our customers throughout the Andean region.”

-Esteban Lubensky, Executive President

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